Excellent customer service by Katherine. She worked with me every step of the way to create a custom engagement ring, including generating 3d models for multiple different settings and gemstones, all before paying them anything. The ring came after just a few weeks of ordering. They offered free resizes for 3 months after the purchase,...

Emerald earrings are truly beautiful, high end product, impressively fast customer service response, shipping services and care. Thank you! Definitely recommend! Best Wishes, Erika Here is the link to the original post on the google reviews.

Lauren deserves a raise, no matter what they pay her now. she is perfect. very helpful and wise. the sapphire we received was just as pictured. it has been a pleasure to deal with this fine company. Best Wishes, Scott B. Here is the link to the original post on the yelp reviews.

I received my gorgeous emerald pendant on December 9. I am very happy with my purchase. Marie was very helpful throughout as she has been on other purchases I have made. I will be ordering other items in the future. Best Wishes, JANET J. Here is the link to the original post on the verified...

Great customer service and helped me stay informed about the process through-out step by step. Best Wishes, Jon Gunnison Here is the link to the original post on the google reviews.

Excellent customer service and fast shipping! Best Wishes, noah Hirayama Here is the link to the original post on the google reviews.

I worked with Lauren regarding getting some Saphire (Padparadscha) earrings for my GF. I contacted the company via chat during the process, and Lauren was quick to respond with any and all questions that I had. Overall, the quality, look, and impact on my GF were phenomenal, and a great success. It was my first...

Beautiful ring! Perfect color and prompt shipment. Well packed. Stone color is tough to decipher online but my Ceylon was spot on. Kudos to Ashley! Best Wishes, Cynthia Hacker Here is the link to the original post on the google reviews.

Customer service has been helpful. Remember to ask for GIA certificate, stone in different lightings, band width etc. before setting the stone in the ring. I haven’t asked but they might also be able to send a gemstone to you for inspection before you decide to purchase it . FedEx delivery was on time. The...

Extremely happy with the customer service I received. Katherine H. was a pleasure to work with and even followed up with me after delivery to ensure I was happy with the purchase (how often does that happen?). The quality of the ring I purchased was excellent and exceeded my expectations. I highly recommend this business...