At The Natural Sapphire Company, our primary focus is customer satisfaction.

The Natural Sapphire Company Reviews page lists the many experiences that our customers have had working with us…These real client Reviews from our customers have been posted here after initially being submitted on public facing websites like Google Reviews, TrustPilot, Yelp and more.Thank you for taking the time to browse our customer’s reviews and learn more about how we can hopefully help you too!

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.








Fantastic to work with. I had a last minute change after I placed the order and they were able to accommodate without a surcharge. The ring was delivered on time and it was even more beautiful than the pictures. Great Job. Warm Wishes, Billy Gonzales Here is the link to … Read more

I was browsing through different gemstone businesses and looked at several but felt very comfortable with your company. Easy to navigate and so much fun being able to choose a stone as well as a setting and being able to go within my price range. Best Wishes, Rory Usher Here … Read more

Neli provided me with prompt, knowledgeable, and friendly advice as we worked to pick out the perfect gift for my wife. I’m very happy with how the final product turned out. I will shop here again and recommend their work! Warm Wishes, Jake Byrnes Here is the link to the … Read more

Terrific service and excellent quality! The ring is brilliant and looks a lot like the pictures provided and asked for. The only thing to be aware of is the conversion rate and import tariffs if you are an international customer. My fiance and I are both very satisfied with Neli … Read more

I am impressed with this company. They provide very clear descriptions of their products, and excellent service. I received help from Neli throughout the process of designing, ordering and receiving delivery of a beautiful sapphire ring. Well done. This is how a business should be run. Warm Wishes, Bruce Berry. … Read more

I had a wonderful shopping experience acquiring the perfect sapphire stone for an engagement ring with Neli Maduwanthi at The Natural Sapphire Company! They have an excellent selection, great prices, fast delivery, and the follow-up service is impeccable. Highly recommend for any future shoppers! Warm Wishes, Alex Clark Here is … Read more

Smooth experience working with The Natural Sapphire Company. Neli was extremely helpful and ensured the process was well communicated including accommodating a request after the order was placed. My wife absolutely loves her anniversary gift. The presentation box and documentation that came with the purchase were very nice as well. … Read more

Lauren did an amazing job helping me finding the perfect ring. She was patient and very helpful the entire process. I would highly recommend her. Best Wishes, Paul. Here is the link to the original post on Verified Reviews to learn more about our best reviews.

Excellent communication, delivered products on time. Fantastic presentation. Best Wishes, Sebastien. Here is the link to the original post on Google Reviews to learn more about our best reviews.

Can’t recommend enough! The staff was amazing, helping me to understand the stones and assisting me until I found the right one. The ring came out absolutely brilliant! Best wishes, James. Here is the link to the original post on Google Reviews to learn more about our best reviews.

I was skeptical buying jewelry online at first but Sam and the Natural Sapphire company made me really comfortable and the help and patience they showed was amazing! I couldn’t have been happier with the ring I got and it made our proposal even more special and unique! Best Wishes, … Read more

The ring was exactly as I ordered. The sales process was helpful and pressure-free. Highly recommend. Best Wishes, Colin Peters. Here is the link to the original post on Google Reviews to learn more about our best reviews.

Brilliant ring, excellent service. Best wishes, Steve. Here is the link to the original post on Verified Reviews.

Lauren was absolutely awesome. We look forward to continuing to work with her and the NSC. Best Wishes, Jess. Here is the link to the original post on Google Reviews to learn more about our best reviews.

I’ve been looking for a sapphire ring and found this company online. The website is extremely helpful giving detailed info on each stone..the hardest part is choosing which one! You can request 3D images of the stone and setting, view videos of the stone, apply filters (helped a ton), appraisal … Read more

My ring turned out just as I had imagined. Just lovely. Naturally I was nervous ordering online, but the customer service and workmanship were great. Best Wishes, Jayne. Here is the link to the original post on the verified reviews to learn about our reputation.

Awesome experience with the Natural Sapphire Company. Nancy made everything possible to resolve all my questions and queries through the stone selection. My now fiancée is very happy and the ring was beautiful. Best Wishes, Danghieri. Here is the link to the original post on the verified reviews to learn … Read more

Literally can’t speaking highly enough about my experience. In search for an engagement ring, I must have talked to 20 jewelers before finding them. Lauren was amazing! She was patient and beyond helpful throughout the not so easy process of picking that perfect ring. The ring came out gorgeous, and … Read more

Honestly what an absolute pleasure dealing with Lauren and this company. Excellent customer service and honestly the most beautiful stone. I cannot wait to make my dream ring. I wish I had known about them when I was getting engaged. Such a positive experience and the effort that was put … Read more

I had a wonderful experience with The Natural Sapphire Company! Katherine provided outstanding customer service, promptly answering to my emails and updating me on my purchase. Best of all, the earrings they made for me are absolutely lovely and will be treasured for many years! Best Wishes, Alejandra. Here is … Read more

This was my second purchase from the natural sapphire company. i picked up a second pendant (orange) this time- which still leaves me absolutely speechless when i see it. i also picked up a few loose stones this time as well which were extraordinarily packaged. great services, great stones, fantastic … Read more

I had the pleasure of being helped by Lauren who was fantastic! She allowed me to see plenty of options with the stone I had decided on and answered all of my questions thoroughly and with no delay. I am extremely satisfied with the ring I purchased and the service … Read more

The website is beautiful and easy to navigate. I picked out a stone and setting that I loved and was soon contacted by Katherine who sent me a beautiful rendering of my ring. After arranging a payment plan they began fabrication. Katherine was easy to deal with and kept me … Read more

I bought a star sapphire from this company, rare stone, difficult to find good examples of the natural stone that aren’t stratospherically priced. I found a promising one, got it via FedEx in a couple of days, and was able to return it if it wasn’t perfect. It came with … Read more

Very pleased with service from this company. Recently, my fiance and I purchased a Montana sapphire for her wedding ring and unfortunately, while beautiful, the stone did not appear in person the way we anticipated from the site; and Lauren was an incredibly helpful rep in not only returning the … Read more

We bought two stones here for a custom ring, and the service was excellent. The stones arrived in beautiful packaging with excellent, detailed paperwork, and look exactly as shown on the pictures and videos. Very happy! Best Wishes, Charles.

Best customer service, was able to have all my requests met and was always updated on the progress of my piece! Highly recommend, will definitely do business with them in the future! Thank you very much to Nancy and the Natural Sapphire Company. Best Wishes, Phillip. Here is the link … Read more

My second time buying from this company – and once again a happy customer! 🙂 Lauren was very helpful again! 🙂 Both times my experience here has been great. Thank you! 🙂 Best Wishes, Jenny. Here is the link to the original post on the Google reviews to learn about … Read more

Besides of having a marvellous choice of untreated sapphires you ‘ll get personal advice whenever necessary. It is the second time I worked with Lauren- every time a great experience! I really would recommend the natural sapphire a whole and especially Lauren! Thanks a lot indeed. Best Wishes, Klaus. … Read more

Great service, I highly reccomend. The sapphires are very nice. They were a Valentine’s day gift and my wife loves the pink sapphire earrings. The assistance that I had from Katherine was excellent. Best Wishes, Rudy. Here is the link to the original post on the verified reviews to learn … Read more

Exceptional! From start to finish the sales team was exceptional. Specifically Sam, was incredibly insightful in both providing options and updates throughout the process. The ring arrived on time and the attention to detail exceeded my expectations. Best Wishes, Gareth Here is the link to the original post on the … Read more

It was a wonderful experience. Lauren helped me pick out the perfect engagement ring, she was attentive, responsive and extremely helpful. My proposal went perfectly, my fiancé loved the ring, and I absolutely recommend this company to others. Best Wishes, Aaron. Here is the link to the original post on … Read more

Surprisingly great experience. I was very nervous purchasing a sapphire online but everything went really smoothly. The stone was exactly as pictured, the staff at the Natural Sapphire Company were prompt and very helpful. Even when shipping issues popped up, Lauren at the NSC emailed me right away and straightened … Read more

Large range of stones and settings meant I was able to find the perfect gift for my wife for our anniversary. The client service assistant (Lauren) was particularly helpful and put up with me changing my mind 2-3 times! The custom renderings they did for me were also very helpful … Read more