Reviews

At The Natural Sapphire Company, our primary focus is customer satisfaction.

The Natural Sapphire Company Reviews page lists the many experiences that our customers have had working with us…These real client Reviews from our customers have been posted here after initially being submitted on public facing websites like Google Reviews, TrustPilot, Yelp and more.Thank you for taking the time to browse our customer’s reviews and learn more about how we can hopefully help you too!

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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Just amazing service from start to finish. The ability to pick any gem and setting to build a ring really helps you to make the perfect choice. The gemologist I worked with, Katherine, was very helpful too. The initial sapphire that I wanted ended up being unavailable, but she presented … Read more

Thank you, Marie! What a great experience working with you and your company. I would highly recommend anyone looking for a series piece of sapphire jewelry look at The Natural Sapphire Company. ❤️❤️❤️ Best Wishes, John Robinson Here is the link to the original post on the google reviews.

Quick shipping. Stone was as advertised. Best Wishes, Leland E. Barber Here is the link to the original post on the google reviews.

My experience with Lauren has been nothing but exceptional. I have been in contact with her 9-10 months, back and forth on which sapphire was the perfect one. She was always kind and willing to help with any questions that I had. We finally found the perfect gem and the … Read more

Ring is slightly different color than expected but still beautiful. Customer service is wonderful. Best Wishes, Staci Cash Here is the link to the original post on the google reviews.

Terrific service and the ring I ordered was even better than expected! I highly recommend them! Best Wishes, andrew Lawrence Here is the link to the original post on the google reviews.

Katherine was a “gem” to work with in fashioning a custom wedding ring for my fiance… it is absolutely breathtaking and Katherine’s knowledge, patience and responsiveness helped me along the decision-making process. I see more purchases in my future from The NEC. Thank you! Best Wishes, James Green Here is … Read more

It was another great experience working with Lauren and the Natural Sapphire Company. Best Wishes, scot ryan Here is the link to the original post on the google reviews.

They go above and beyond to make sure you’re happy. Excellent place! Best Wishes, Andrew Whitaker Here is the link to the original post on the google reviews.

Couldn’t be happier. Had communication from the initial order and every step of the way they communicated. Was skeptical about having an engagement ring shipped through the mail but they made it signature only and we got it safe. My fiancé loves it and so do I. Best Wishes, Kevin … Read more

Very responsive and helpful customer service. I requested a custom modification to a ring setting and they got it right the first time. Great experience and beautiful ring. Best Wishes, Lynda Spivey Here is the link to the original post on the google reviews.

Happy with our purchase. Lauren is very kind and helpful throughout the process. Best Wishes, Nelson Bermudez Here is the link to the original post on the google reviews.

My emerald is stunning! Beautiful quality and perfect size. Lauren was so helpful with the purchase of all of my gems. Highly recommend this company! Best Wishes, Tamara Walker Here is the link to the original post on the google reviews.

This is our second time buying from The Natural Emerald Company with the help of Lauren! The service and stones provided are outstanding! I cannot recommend them enough. Best Wishes, BRANDON M. Here is the link to the original post on the verified reviews.

Charlotte helped me pick a great gem for my wife. She made the process very easy. Will definitely be going back. Best Wishes, Michael K Here is the link to the original post on the google reviews.

Incredible service! So many beautiful genuine gems to choose from. Their website allows you to view and zoom in on each gem which really makes the shopping process fun from home. My girlfriend absolutely loved getting to pick out her emerald and ring setting. When we got the ring just … Read more

My experience with the Natural Sapphire Company was excellent. From the ease of choosing/designing your piece on the web-site, to the customer service throughout the process, it couldn’t have been better. After choosing the stone and setting, Katherine guided me through every step until it was delivered. She made sure … Read more

Had a positive experience finding our engagement ring at Natural Emerald Company. It’s hard to find a good vast selection of emeralds in the NYC area, and we shopped at a couple of places, but this had the best options. Lauren was very patient and informative throughout the whole process, … Read more

Awesome! Lauren was amazing and helped me through the whole process! Best Wishes, John York Here is the link to the original post on the google reviews.

Absolutely stunning ring and sapphire. The more I wear it the more I love it. It fits perfectly. Thank you. Best Wishes, Kim Rush Here is the link to the original post on the google reviews.

Received order in a timely manner. Item was as described. Thank you for the great service. Best Wishes, Erin Hatlee Here is the link to the original post on the google reviews.

I’m obsessed with this beautiful bicolor sapphire. We chose to get it set at a local jeweler and honestly I’m so happy. I couldn’t be more satisfied with the stone and the customer service! Best Wishes, Stephanie Endicott Here is the link to the original post on the google reviews.

Gorgeous citrine, never seen a color close to this…great price & fast delivery. I’m absolutely impressed. Best Wishes, Linda Raines Here is the link to the original post on the verified reviews.

Lovely that I could filter by the country of origin of the stone. Great comms throughout. Best Wishes, Neil Hancox Here is the link to the original post on the verified reviews.

I got my order and its beautiful. Thank you. Best Wishes, Arnoldo Mejia Here is the link to the original post on the google reviews.

The Natural Sapphire Company has such a wide array of gems to choose from and are all ethically sourced! I found quite a few perfect star sapphires and with the help of their agent Neli, I was able to find the right gem and ring setting for my engagement!!! She … Read more

The ring is GORGEOUS! Giving it to her on Saturday and will update once she sees it! Best Wishes, Cara Leahy Here is the link to the original post on the google reviews.

Obsessed with my ring! Delivery arrived much quicker than quoted. Very helpful customer service Best Wishes, Jessica Avey Here is the link to the original post on the google reviews.

Great experience with the Natural Sapphire company, Katherine Hoyt was a delight to work with and very helpful throughout the whole process. She kept me informed of all updates and was super nice. Best of all my wife loved the sapphire that symbolizes our newborn daughter because its her birthstone. … Read more

Great experience! The ring is everything she wanted! She absolutely loves it! Thank you!! Best Wishes, Lee Creech Here is the link to the original post on the google reviews.

I absolutely love this company! They are so professional and personable, as well. They designed these earrings for me, and I love them. For this project, I worked with Charlotte and she was amazing! Her communication was always immediate and kind. I can’t recommend The Natural Emerald Company highly enough! … Read more

Great experience! Quick turnaround time on the order and lots of updates on status. Would recommend. Best Wishes, Nate Mihalcean Here is the link to the original post on the google reviews.

The Gemstone is exactly as shown, shipping is quick, and you are notified every step of the way. Every question, even if redundant, is answered politely and almost immediately. Discard any reservations you might have about ordering from them. I will most definitely be using this service, and purchasing more … Read more

I am very happy with my ring. I love Padparascha sapphires and this is the only place I would buy them. Really well packaged too. The box it was in was really heavy and nothing happened to it when my Doberman tried to chew it. Not that I will need … Read more

Great experience! Quick turnaround time on the order and lots of updates on status. Would recommend. Best Wishes, Nathan Kopay Here is the link to the original post on the google reviews.

I had perfect service from The Natural Emerald Company. Marie M was great and kept me updated the whole time. I bought a loose emerald and had my local jeweler turn it into a stud earring for me. My Jeweler said that the emerald was Gorgeous and I agree! Next … Read more

The Natural Sapphire Company is my first choice when looking for stones. Their level of quality and detail lets you know exactly what you are getting. Best Wishes, Patrick Preuss Here is the link to the original post on the google reviews.

I really enjoyed using The Natural Sapphire website platform. It was very easy to navigate through to find exactly what you’re looking for. It was also a pleasure working with Marie, she was very kind and informative throughout the entire transaction and shipping process. I absolutely recommend using this company … Read more

I love my new ring! I requested special details on my order, and it turned out beautifully. I’m in love with this unique Montana Sapphire! Best Wishes, Elizabeth Townsend Here is the link to the original post on the google reviews.

GREAT CUSTOMER SERVICE WITH, KATE! THE STAR SAPPHIRE EXACTLY AS SHOWN IN THE VIDEO. ONCE IT WAS PAID, IT WAS HERE IN THE 2 DAYS PROMISED! ABSOLUTELY NO PROBLEMS WITH NATURAL SAPPHIRE CO. I WOULD RECOMMEND THE NATURAL SAPPHIRE COMPANY TO, BOTH, FAMILY AND FRIENDS! AGAIN, THANK YOU FOR YOUR … Read more