Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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Great Experience I ordered a pendant for my wife. As soon as the order was placed I received status updates regarding my order. The pendant was packaged beautifully and arrived quickly. After the order arrived Lauren Kelly sent me a follow-up email to ensure everything went great. I highly recommend. … Read more

I can’t thank you enough Lauren for all your patience and advice throughout this process. I was hesitant at first to do this online, without ever seeing the product in person but you found ways around that by taking videos of the stones, and doing renderings of the ring to … Read more

Amazing company and experience! I wanted an ethical sapphire for my engagement ring. After doing some online research I came across The Natural Sapphire Company. After some emails back and forth with Lauren, my fiancé and I made an appointment with Lauren to see the sapphires. I ended up deciding … Read more

We had never purchased an expensive loose stone or piece of jewelry on line before, but for our 10th anniversary my husband wanted me to have something unique that I would love. Erika help us design just the right thing. The computer generations help immensely. When I opened the picture … Read more

Very helpful assistance from staff members. It is rare to find shopping advice coming from someone’s heart. Best Wishes, Robin W. Here is the link to the original post on the Trust Pilot.

The sapphires I received are beautiful! They are perfect for the ring I am having made to wear on my wedding day. I highly recommend this company for high quality gemstones. The communication was also excellent! I always got a response back quickly! Lauren was great! Best Wishes, Lisa Fogle. … Read more

The Natural Sapphire Company provided a very professional and considered service. I really enjoyed liaising with Lauren Kelly firstly about a ring, and then as my ideas changed, about purchasing a loose sapphire I then intended to make into a ring with recycled gold here in Australia. Lauren was so … Read more

This was an excellent experience in every way. It was fun shopping for the sapphire for a replacement wedding band – so many to choose from, in a great range of sizes, shapes and costs. I loved looking at the 3D graphic model of each stone where you could really … Read more

This was a very positive shopping experience overall. I picked out a number of rings online, then went to the showroom where Lauren very patiently allowed me to look them over and compare them. She was very informative. The stones and jewelry were all very beautiful, and I and my … Read more

I had a great experience with The Natural Sapphire Company. I dealt with Mary Whitney. She answered every question I had , probably a few questions I asked more than once. I feel that she answered with honesty and I did feel that I could trust her. I came into … Read more

I don’t have enough good things to say about The Natural Sapphire Company and Lauren, who helped us find our engagement ring. First of all, the display room is incredible. Lauren met with us with a number of ideas about the types of gems we wanted to see. She took … Read more

I had a thoroughly professional and enjoyable experience dealing with the NSC. The product range is great, the service is friendly and knowledgeable and the process smooth. I can thoroughly recommend the company. Best Wishes, Oliver C. Here is the link to the original post on the Trust Pilot.

Beautiful sapphire ring with sparkling, brilliant diamonds on either side. I couldn’t be more pleased with seeing it up close (vs. over the web) and my wife says it’s her favorite ring (including her 2+ ct. diamond). Salesperson Lauren an absolute gem herself to work with. Highly recommend this company. … Read more

I purchased an engagement ring–rose gold pear halo with a blue/green sapphire–and it’s absolutely beautiful. I don’t have much in the way of review because the whole process was simple, but here are a few thoughts. 1. The photoshop preview is a really nice touch and very well done. We … Read more

The Natural Sapphire Company was very quick to provide me with updates proactively on the status of my order, even telling me when it was shipping before I had received automated notices from the carrier. They also followed up post delivery to ensure we were happy with the ring and … Read more

Lauren was absolutely amazing and made the entire experience so easy and enjoyable! I will represent The Natural Sapphire Company and Lauren to everyone! Thank you again so much for everything! Best Wishes, Tyler Thomas. Here is the link to the original post on the Trust Pilot.

I couldn’t be happier with my experience. This is my second time using the create your own feature on their website, and the whole process start to finish was once again seamless. Lauren’s communication was excellent and my ring was delivered in less time than anticipated. I highly recommend The … Read more

We discovered The Natural Sapphire Company in the process of trying to recreate a lost heirloom ring. Their incredible website, which provides customers with 3D info and 360 degree video of the stones in their inventory, made it possible for us to select the perfect sapphire. What tops their user-friendly … Read more

The yellow sapphire is absolutely gorgeous, and the packaging plus all the information with a beautiful little box..what can I say more?. It’s shows true professionalism and care for clients needs. You guys are amazing!!! Bravo!!!! Best Wishes, Gerald Anthony. Here is the link to the original post on the … Read more

The quality is perfect and exactly same as shown on the website, shipped so fast. Best Wishes, My. Here is the link to the original post on the Trust Pilot.

Lauren was fantastic. My(now) Fiancé, and I would recommend this company to anyone looking for an engagement ring… I came into the shopping experience with SO MANY ideas of what I wanted- I think I actually said to Lauren-“Art Deco…but modern”. Needless to say the idea of picking just one … Read more

We recently purchased a sapphire engagement ring and matching wedding band from The Sapphire Company. I was nervous about purchasing a ring online without seeing it in person, however their return policy gave me comfort that if I didn’t like the engagement ring, I could return it without issues. Note, … Read more

I have recently purchased a sapphire from Natural Sapphire Co, and I could not be more happy with them, or the sapphire! Kelly made the whole experience very easy and happy, and always responded so quickly to my requests – even taking extra photos of the stone I liked on … Read more

I do not typically leave online reviews. However, Lauren was so excellent that I felt compelled to share. I am absolutely thrilled, and am recommending The Natural Sapphire Company to all of my friends and family. I was highly skeptical about ordering such an important item online, but they made … Read more

Great attention to service and assisting me with my purchase. Purchase was fantastic. Definitely shopping here again. Best Wishes, MW. Here is the link to the original post on the Trust Pilot.

Great attention to service and assisting me with my purchase. Purchase was fantastic. Definitely shopping here again. Best Wishes, MW. Here is the link to the original post on the Trust Pilot.

After realising I had found the perfect woman that I wanted to spend the rest of my life with I soon found myself and her planning a great adventure together when we booked a trip to trek to Everest basecamp which she had wanted to do all her life, I … Read more

Another perfect piece of jewellery, with a sapphire pendant designed to match my engagement ring. It took a while to come up with the right design and the team were so patient with my requests and suggestions. Designing jewellery from the other side of the world is not an easy … Read more

I had the BEST experience buying from The Natural Sapphire Company. Lauren was so accommodating and patient. She provided me with everything I asked for, picture and videos and even helped with the exchange when I found something I liked better. I would highly buying from here! Best Wishes, Julia … Read more

Mary was very helpful. Best Wishes, TM. Here is the link to the original post on the Trust Pilot.

Mary Whitney is super in her advices, services and responses. She went thru my requests and get back to me within 1 or 2 work days as there is a time difference (She is in N.Y while I’m in Singapore). As is a “big” online purchase, I was very caution … Read more

My fiancée says the stone is “amazing” and that “it’s like staring into an abyss that has no end.” I will say that the measurements are slightly different as GIA said than what they said they were. But, it was close and the weight was the same. Best Wishes, Jacob … Read more

This is my first time ever buying jewelry online and needless to say it was a little nerve racking. However, after having done it, the whole buying jewelry online process was pretty simple and easy (and safe) and sure beats going to actual stores. NSC has a good return policy … Read more

Lauren K. was amazing to work with. She was very knowledgeable and extremely helpful. She understood my busy schedule but still continued to make timely follow ups which was greatly appreciated! I would definitely recommend this company to my friends and family. Best Wishes, Jay S. Here is the link … Read more

The order was really easy, and I was contacted by Lauren from the team the same day. She kept me up to date, was super quick to respond, and the order arrived in fast and safe package. I would have no hesitation to order again. Thanks Lauren! Best Wishes, Alexander … Read more

Lauren was the best at guiding me through the shopping experience and through the return and resizing of the sapphire ring I purchased from NSC. I will be a customer for life and my wife is already referring people to NSC. This was one of the easiest and best shopping … Read more

Our experience with The Natural Sapphire Company was amazing. They were always very accommodating to our needs. Erika was fantastic. I would definitely recommend her to everyone! We could not be happier! Best Wishes, Steve Hansel. Here is the link to the original post on the Trust Pilot.

Natalie was excellent Best Wishes, ZL. Here is the link to the original post on the Trust Pilot.

Everything was simple, it was highly interactive, it wasn’t crazy expensive and customer support and correspondence was quick and helpful. 10/10 would recommend. Best Wishes, Justin Pratt. Here is the link to the original post on the Trust Pilot.