Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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I encountered The Natural Sapphire Company surfing the web for “natural sapphires” given that my girlfriend expected that I didn’t propose her with a diamond. Since my first look through the web page, I was amazed by the vast inventory and diversity of options they have. The education link was … Read more

I never buy jewelry online and was leary, but dealing with Caitlyn was a very positive experience. I received exactly what I was looking for and I received it very timely. A great experience with surpassed expectations. Best Wishes, Chris. Here is the link to the original post on the … Read more

Mary W is the best! Mary, Thank you for all of your help with the sapphire. You helped me feel comfortable ordering such an investment sight unseen through the internet, and in the end, I could not be more happy with the results! More importantly, my wife loved it!!! And, … Read more

I must have asked hundreds of questions and none was ignored by Caitlyn. She is a joy to work with and I couldn’t have asked for a better person. Best Wishes, AG. Here is the link to the original post on the Trust Pilot.

So I’ll start off with I’m not a robot nor was paid to write this, but I did want to leave this review because of the hard time I had finding good companies and honest deals with the companies i delt with in my quest to find a good engagement … Read more

They were on top of things and the ring is beautiful!!! Caitlyn did a great job keeping me informed. This is our fourth purchase from them. Best Wishes, Tamara Francis. Here is the link to the original post on the Trust Pilot.

Great experience and beautiful product! Very easy to use and super attentive customer service. Caitlyn was a huge help and made sure I was updated on the process. Would definitely recommend. Best Wishes, Jenny Gates. Here is the link to the original post on the Trust Pilot.

A lovely company to deal with. Caitlyn was professional and helpful throughout. The custom renders, in particular, are very helpful. Would definitely recommend the Natural Sapphire Company Best Wishes, Pete. Here is the link to the original post on the Trust Pilot.

I had a fantastic experience ordering from The Natural Sapphire Company! Exemplary customer service and products made them stand out in my mind Best Wishes, Harrison Grogan. Here is the link to the original post on the Trust Pilot.

My experience with The Natural Sapphire Company exceeded my expectations. Erika was wonderful assisting with my questions, clarifying the return policy, and discussing payment info. She was polite, prompt, and definitely patient! She provided suggestions best suited to my preferences and I felt that she was more interested in making … Read more

This is our third time buying something from the NSC and I have loved every bit of every experience. Erika spends a lot of time and care making sure everything goes smoothly. The designers are amazing and can send you photos of your jewelry that are gorgeous! LOVE them. Best … Read more

My experience with the Natural Sapphire Company was perfect. Extremely helpful with me through the process, and the ring is absolutely amazing. I’m so happy and will definitely return for Christmas and anniversary gifts. Best Wishes, Michael Coburn. Here is the link to the original post on the Trust Pilot.

Excellent customer service! They made me feel at ease throughout the whole process. My fiancée loves her ring so much!!! I’ll be getting her wedding band with the natural sapphire company too. I’ll be sure to refer my friends!! Best Wishes, Joey St Cyrus Here is the link to the … Read more

The Natural Sapphire Company was perfect! I worked with Caitlyn and Erika to pick out a stone and setting for an engagement ring. They were fantastic! Communication was excellent, and most importantly, the ring is absolutely beautiful. Highly recommended! Best Wishes, Mike S. Here is the link to the original … Read more

I love my ring! It exceeded my expectations. I love yellow and dreamed of a yellow stone but was worried it wouldn’t look right. It’s beautiful. I’m probably going back for an eternity band. Best Wishes. Bethl Fender. Here is the link to the original post on the Trust Pilot.

I worked with Caitlyn Perlman and Mary Whitney to purchase an engagement ring for my girlfriend. They were very helpful in the process and answered all of my questions. What stood out to me about their service is that Mary Whitney emailed me the day I was scheduled to receive … Read more

I ordered an engagement ring for my fiance and it was a fantastic experience. Anytime I had an inquiry the response was prompt and positive. I received the ring before the predicted date of arrival as well. Most importantly the ring is exquisite, exactly what I wanted for my girl. … Read more

I’m more than satisfied with my new natural raspberry sapphire ring! It is simple and very feminine. Exactly what I was looking for! Best wishes, Anna Bretches. Here is the link to the original post on the Trust Pilot.

Very knowledgeable staff (I worked with Caitlyn) and great service – I purchased a stone and necklace combination for an anniversary gift and do to a slight change in plans, I needed the necklace a few days sooner than anticipated. NSC was able to accommodate my somewhat rushed request and … Read more

The site was very easy to use in selecting the stone and designing the ring. Payment was simple and efficient. There was constant feedback on production progress and delivery timelines. Erika was excellent in her communication with me. The ring is beautiful. Best Wishes, Anthony Here is the to the … Read more

I wanted VERY particular stones for a ring I intended – and have since had – made in Birmingham. After a bit of to and fro over the stones and payment, my order was delivered and the stones were beautiful. I have no doubt Erika must have had a hard … Read more

Exceptionally good service from Mary; her communication was great. The stone is exactly as described and the presentation documentation most impressive. I would recommend The Natural Sapphire company without reservation. Best Wishes, NJ. Here is the link to the original post on the Trust Pilot.

I worked with Mary W. and she was a delight to work with! The jewelry industry can be extremely difficult to work with but working with the Natural Sapphire Company was effortless and frictionless. I was able to get 3D rendering of my ideal ring with the stone I liked … Read more

I was apprehensive about purchasing jewelry online, but the Natural Sapphire Company eliminated that almost instantaneously. The client service is fantastic and makes the shopping experience a breeze. And the product matches the excellent service. You really can’t go wrong with this company. Best Wishes, Kris D. Here is the … Read more

I purchased a custom sapphire engagement ring from Natural Sapphire Company and it was a great experience. I took full advantage of the 3D modeling service offered to ensure that the ring I built would look exactly as I expected. I was able to work with them to customize the … Read more

I absolutely love my sapphire. I went to the local dealers in Boise, and the prices would have been much higher, plus they only had stones that had been heat treated, which I didn’t want. I wanted a stone in its natural form – in the color it has in … Read more

Great. Erika was fabulous and the ring is perfect. Smooth, friendly, I am pleased. Best Wishes, Jeff Robo. Here is the link to the original post on the Trust Pilot.

I do a lot of purchasing worldwide. In case of gems you have to be careful on purchasing online, spend a great deal of money on a product you have not even held in your hands and only seen online and is miles (have way across the world) away. But … Read more

I was on the market for a yellow sapphire for a custom engagement ring. I saw a gorgeous stone and inquired about it on their website. The representative got back to me immediately and was very helpful in assisting me in making up my mind. I purchased the stone and … Read more

After reviewing the site many times I finally decided to call. Caitlyn was very gracious and professional putting my mind at ease. Once I received my beautiful stone I had it appraised and it was indeed what she said it was. Recommend The Natural Sapphire Company. Thank you, Caitlyn:) Best … Read more

I had the best experience with Natural Sapphire Company! Erika was so helpful– she took pictures of all of the stones I was interested in and gave her honest opinion about which was the best looking in person. Very easy to work with and to order from. Extremely prompt responses … Read more

Totally recommend! Great experience. My Fiancé and I worked with Caitlyn in person to pick out a sapphire engagement ring. She was amazing to work within our budget to help us decide the perfect stone and setting. The ring is exactly what we dreamed of! Best Wishes, Zack. Here is … Read more

I had a great experience buying an engagement ring from the Natural Sapphire Company. I shopped around quite a bit before making a decision, and their selection of stones is unequaled. While I did not find any of their stock settings to my liking, Mary served as an excellent point … Read more

Our experience with the Natural Sapphire Company was excellent! They responded quickly to questions about sapphire quality and appearance, including details and individual pictures about each sapphire that we were interested in. The quality of the product received is very high. We are very satisfied with this company and the … Read more

Huge selection of stones and settings. The process to create my custom ring was actually fun and highly personalized. I love my sapphire ring! Best Wishes, Laura Kirkpatrick. Here is the link to the original post on the Trust Pilot.

Working with the Natural Sapphire Company (NSC) has been an amazing experience! My fiancé and I first found the NSC online and used their website to design an engagement ring. At first, we were skeptical about the digital rendering, but we were extremely impressed when it came in less than … Read more

I searched for almost a year for my perfect sapphire. Mary helped me along the way and was always wonderful! It took me three separate orders to find “the one” and the return process was extremely easy every time. I am so in love with my final choice and will … Read more

My fiancé and I got engaged this week and The Natural Sapphire Company was an absolute pleasure to work with for this occasion! They had a vast selection of peach-colored sapphires and rings from which to choose. Their prices were much better than the local jewelers in our area, and … Read more