Easy to use ordering process, great follow up and customer service and the result looked exactly like the photos provided during ordering. best Wishes, Glenn. Here is the link to the original post on the Google Reviews.
At The Natural Sapphire Company, our primary focus is customer satisfaction.
Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.
If you’d like to see reviews outside of our website, please visit the reviews on the following sites.
Great customer service and attention to detail. Very patient with mock-up requests and long decision time. The final product presentation is very special. My wife loved the custom piece. Best Wishes, Alex. Here is the link to the original post on the Google Reviews.
Lauren was absolutely fantastic to work with. We had a unique ring request and she made it happen for us! We could not be more satisfied with our engagement ring. Best Wishes, Conner. Here is the link to the original post on the Verified Reviews.
Excellent quality. Appreciate that they rushed a custom piece and that I received it so quickly. Best Wishes, Christine. Here is the link to the original post on the Google Reviews.
Lauren and the Natural Sapphire company were brilliant. The simple star sapphire pendant we ordered has not been off Claire’s neck since it arrived. We knew what we were looking for and this was the only place we could find. The only problem was that FedEx lost the package and … Read more
I had the pleasure of working with Lauren at the Natural Shapphire Company in the purchase of a new pendant necklace for my wife. All around it was a fantastic experience. The necklace was perfect and gemstones were beautiful. Lauren did a great job assisting with creating a mock up … Read more
Lauren Kelly-Nelson was my representative and she did a fabulous job in helping me make my decision. I’ve spent the past few weeks deciding between 2 blue sapphire stud sets. She was honest in her assessment and i made my decision. She took the time to listen to what my … Read more
Lauren helped us put together the perfect ring! She is so knowledgeable, kind, and has the most wonderful selection of sapphires. Highly recommend!!! Best Wishes, Dan. Here is the link to the original post on the Google Reviews.
Everyone is so great to work with and on top of everything to ensure that you get exactly what you want. Everything was so personal feeling and the process was so easy with customizing my ring. I will not hesitate to refer someone to this company as I know they … Read more
Absolutely amazing experience overall! Not only was I able to find an absolutely beautiful one of a kind ring for my fiancé but I had one of the best purchasing experiences of my life. Lauren was amazing, providing lots of support with ideas as well as being very attentive and … Read more
Perfect execution. Great packaging. I reccomend! Best wishes, Jacob. Here is the link to the original post on the Google Reviews.
The company is genuine, straight up on the level. My first time to buy anything of such value “on-line.” Lauren is AMAZING to work with. Calmed the fears, answered the phone, incredibly knowledgeable, honest, and professional. Thoroughly enjoyed and appreciated the experience. AND the rings are unbelievably BEAUTIFUL!! The absolute … Read more
Reliable and great communication! Website was easy to navigate with so many different options. I got a gorgeous custom design Montana Sapphire engagement ring and my now fiancée absolutely loved it. And Lauren was very helpful in the whole process and got back to me very quickly each time. I … Read more
Did a trip to NYC with my wife just to explore. I was able to plan a special appointment with Lauren and worked out some details. I took my wife to the NYC Natural Sapphire Company office and she had no clue where I was taking her. The office/showroom is … Read more
I’m not the type that enthusiastically leaves reviews. But these guys are something else. I’m extremely satisfied with their service. They did not leave any room for complaints. Lauren made sure that no stones were left unturned! You will not be disappointed. Best Wishes, Roshan. Here is the link to … Read more
This is the second time we have purchased a ring at the Natural Sapphire Company. Both times the quality of the piece was far superior to other companies we have looked at. The customer service is amazing. Lauren listened and answered many questions before we finally committed to the purchase. … Read more
The Natural Sapphire Company staff were lovely to work with and very attentive to us even though our purchase was small. We’d highly recommend them for any sapphire purchase! Best Wishes, Julie. Here is the link to the original post on the Verified Reviews.
I couldn’t be more pleased with the attention to service that I received from this company especially Lauren. The ring that I purchased from them is more beautiful than I ever imagined it would be. Best Wishes, Ron. Here is the link to the original post on the Verified Reviews.
Highly recommend shopping here for a stone. Lauren was kind enough to pull several sapphires on a list I sent her and send me videos and pictures of them all together since I’m not local. I got the most beautiful blue-green emerald-cut sapphire for the center stone of my engagement … Read more
I was nervous at first about buying completely online as I’m currently living abroad, but Lauren made it so easy and was so helpful! The ring is stunning and came out absolutely perfectly; even better than I could have hoped. And now that I have the ring, I can say … Read more
Wonderful experience. I was a bit overwhelmed and had every question I had answered and every concern dealt with. And the ring is absolutely gorgeous! My Fiancé looooves it and so do I! Best Wishes, Beth. Here is the link to the original post on the Verified Reviews.
We absolutely loved working with Lauren on designing our custom ruby engagement ring. From choosing the stone, to perfecting the design (and I am a perfectionist!) and advising on what materials were best suited to my needs…Lauren was always so enthusiastic, so patient, and such an amazing person to work … Read more
great service overall. fast turnaround. Best Wishes, Ashutosh. Here is the link to the original post on the Google Reviews.
I’m very satisfied with the service, the product I order came as I expected. Very beautiful and clean setting. Thank’s Katherine, thanks all at The Sapphire Company. Best Wishes, Jose. Here is the link to the original post on the Verified Reviews.
Our experience with the NSC was remarkable. Lauren went out of her way to be patient with our ever changing design vision. She looked for ways to match her experience with our ideas and the result was nothing less than amazing. It was a once in a lifetime purchase from … Read more
Love the Natural Sapphire company! My husband got my engagement and wedding band from them and they were phenomenal to work with. 11 years married and we had them do a custom ring for us to represent our family (six sapphires with intertwined diamonds to show connection and love). Our … Read more
This is the third time I have purchased from The Natural Sapphire Company and they never disappoint!
This is the third time I have purchased from The Natural Sapphire Company and they never disappoint. I received excellent customer service and I was a very particular client. I have knowledge with regards to jewels and jewelry and this is a wonderful place to purchase a sapphire of whatever … Read more
Fast response, easy site to use. Best Wishes, Jason. Here is the link to the original post on the Verified Reviews.
Cannot recommend Lauren and the folks at NSC enough! They were a fantastic help in both keeping my mind at ease, and creating a beautiful custom ring for one of the biggest decisions of my life. They helped in providing options and input on various stones until we found the … Read more
I love that you can pick and design your own rings. I had read a review that they had a verification protocol to make sure you were who you said you were, but that was fine and very discretely done. Katherine Hoyt was lovely to work with and kept an … Read more
Great selection of stones; excellent, honest representations of the sapphires. Expedited sale (same day), FedEx 2nd day gets it where it has to be quickly. This is a top-notch outlet for colored gems. You should have no qualms working with them. Best Wishes, Gray. Here is the link to the … Read more
Katherine was amazing at helping me find the perfect engagement ring. She promptly answered every question I had and assisted me throughout the buying process. Although we have been exchanging e-mails for months, she never pressured me to buy the ring until I was ready. The Natural Sapphire Company is … Read more
Lauren was very helpful and a pleasure to work with! She provided excellent customer service and kept close communication through product delivery. The stone and ring received were identical to what was shown on the website, no false advertising. Would highly recommend The Natural Sapphire Company to anyone! Best Wishes, … Read more
I have ordered from Lauren on three separate occasions. Each time she has been incredibly helpful. I consider myself a difficult customer due to the idea I have in my head and Lauren figures out what I’m looking for and overdelivers every time. I cannot say enough nice things about … Read more
Lauren was very pleasant to work with. She was very communicative and provided me with all the information I needed about the stones. Best Wishes, Carlos. Here is the link to the original post on the Google Reviews.
Great customer service, fast shipping and fantastic packaging. The gem was exactly as advertised, very good price and quality! Best Wishes, Silvio Martinez. Here is the link to the original post on the Google Reviews.
The Natural Sapphire Company is amazing! I purchased my wedding band and wedding jewelry from them. Lauren was so helpful! I had a million questions and she patiently answered every one of them. A couple of my pieces are custom and Lauren made the design process a breeze. I can’t … Read more
EDIT: After such a great experience the first time, I went back for more. Again, Lauren and the team did not disappoint! She patiently helped me create this beautiful custom setting for an absolutely gorgeous padparascha sapphire. 10/10 recommend. 👍🏼 I stumbled upon The Natural Sapphire Company’s website and immediately … Read more
We enjoyed a wonderful experience working with Katherine and Lauren at The Natural Sapphire Company. They worked with us closely to ensure that the ring we purchased was exactly what we wanted, from the stone to the setting, the fit, everything. And, the ring is amazing! We could not be … Read more
I’ve had the pleasure of ordering an engagement ring, wedding bang, and earrings and I have to say that they are absolutely gorgeous. The craftsmanship is second to none. Best Wishes, Miguel. Here is the link to the original post on the Google Reviews.