Great service! Best Wishes, Patricia Perry. Here is the link to the original post on Google Reviews.
At The Natural Sapphire Company, our primary focus is customer satisfaction.
Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.
If you’d like to see reviews outside of our website, please visit the reviews on the following sites.
The Natural Sapphire Company did a great job on both my engagement ring and the matching wedding bands. I had a vision of what I wanted and they made it happen. They were easy to work with and my fiance and I are beyond satisfied with our experience there. I … Read more
I had an incredible experience planning a custom necklace to commemorate the birth of my son. Erika was awesome to work with and was quick to respond to all inquiries. I highly recommend the Natural Sapphire Company for custom unique pieces to cherish for years. Best Wishes, Kathleen Loney. Here … Read more
Erika really helped me through the procurement of a gorgeous untreated sapphire, and gold setting for an engagement ring. I was very please with my experience. I had a friend who is a G.I.A. graduate, colored stones.., look at the sapphire and he told me the natural sapphire company had … Read more
My first dealing with The Natural Sapphire Company couldn’t have been better. First class customer service. I wanted something special & unique. I designed my wife’s ring, picked out the all natural padparadscha sapphire I wanted and they sent me pictures of what the ring would look like using the … Read more
Erika was great! Very knowledgeable and super nice. The company has top notch sapphires. Best Wishes, Charlds M. Here is the link to the original post on Verified Reviews.
I’m so so pleased with my beautiful ring. Lauren was very helpful during the purchase process. My final ring came out perfect! I will be ordering again very soon! Best Wishes, Hannah C. Here is the link to the original post on Verified Reviews.
I was able to do a thorough search for the sapphire gem stone that I wanted for the ring. Then, I was able to choose from a multitude of ring settings that fit the stone. I requested & received 3-d renditions of the finished ring before making a decision. My … Read more
We got a beautifully cut sapphire with an amazing setting that my fiance customized to her tastes. Amazing buying experience. Lauren went above and beyond on customer service and spent a lot of time going back and forth with us to ensure we got the perfect ring. Highly recommend this … Read more
Lauren and the Natural Sapphire Company went above and beyond to help me design the perfect ring. They couldn’t have been more helpful and would definitely order from them again. Love the ring and more importantly my fiance loves it! Best Wishes, Tristan Scarfo. Here is the link to the … Read more
Exceptional experience with The Natural Sapphire Company. I had just sent them a message inquiring when the piece would be completed and shipped. Before they could reply the pendant arrived at the house. Would highly recommend them. Lauren was a great help with all questions. Best Wishes, Dan Deuter Here … Read more
Excellent quality, great prices, very VERY fast shipping. Easy 5 stars. Keep up the good work! Best Wishes, Lyle D. Here is the link to the original post on Verified Reviews.
My wife has been wanting a star sapphire ring for a long time, so when a ring that she normally wears broke, we decided to first find a suitable natural star sapphire (the manufactured stones just didn’t seem appealing), then work with local jewelers in our community for the fitting. … Read more
A stellar experience! Lauren was a true pleasure to work with: incredibly patient, informative, flexible, and absolutely zero pressure. The whole process was civilized and easy–the opposite of walking into the typical Midtown jewelry store. I will be a repeat customer, and unreservedly recommend their services to anyone wanting to … Read more
Great customer service. She was pleasant to talk too and made such a small purchase seem like it was a million dollar item. Thank you once again. Best Wishes, Isaac G. Here is the link to the original post on Verified Reviews.
Lauren was very helpful and my wife was very happy with the ring!! Best Wishes, Chuck Vogel. Here is the link to the original post on Google Reviews.
I Was So Lucky To Be Able To work With Lauren Kelly-Nelson And Her Team In The Natural Sapphire Company!!
I was so lucky to be able to work with Lauren Kelly-Nelson and her team in the Natural Sapphire Company who were able to help me design a beautiful bespoke engagment ring and pick out the best sapphire for us. The entire experience was great and we both are absolutely … Read more
Buying my fiancee’s engagement ring from The Natural Sappire Company was a very pleasant experience. Lauren was very helpful and kind while we were selecting a sappire for her ring. The level of customer service and professionalism at The Natural Sappire Company is unmatched. We highly recommend this business. My … Read more
I purchased the yellow sapphire earrings and they are beautiful. They are perfect as an “everyday earring” where it isn’t overpowering but makes a statement. Best Wishes, Cindy C Here is the link to the original post on Verified Reviews.
Terrific, personal customer service, helpful sales,staff, very beautiful gems, fairly priced. The service of a digital image of a piece you have custom designed using the online tool is realistic and wonderful. I believe the first image is free, but check the company’s guidelines. My earrings are absolutely beautiful. Best … Read more
The communication and product were both exceptional. Best Wishes, Gary B Here is the link to the original post on Verified Reviews.
I am older, with a young wife. My wife decided to move up, sent all her Yurman to Real Real and buy serious jewelry. We have bought a lot of stuff now, including a lot of gold and diamonds and also wanted some large sapphire earrings. Sapphires are much, much … Read more
Good customer services & order follow up. Product quality is high & safe delivery. Best Wishes, Spring Jewelry MM Here is the link to the original post on Google.
We were incredibly happy it’s both the quality of the stones and rings, and with the outstanding customer service. I recommend them highly! Best Wishes, Micheal W Here is the link to the original post Verified Reviews.
Nothing but great things to say about The Natural Sapphire Company! Erika had helped me with the whole process from the beginning when I just had a couple questions. There wasn’t any pressure they are simply there to help you through and answer any questions. I ran through some drafts … Read more
I can’t say enough about how great Lauren was to work with!! Don’t think twice about using this company … I’m very picky!!! And Lauren was so patient… and helpful …. going over and over the design …. really a pleasure to work with! And my ring came out beautiful! … Read more
Lauren and team were great to work with over phone and email. Everything was great from helping educate me, find a product and design that met my needs, pricing, and delivery. Wonderful customer experience and product and I’m sure I’ll be back as a return customer. Best Wishes, Fulter Hong. … Read more
Every touch point was outstanding, from my initial email on a Saturday, to the quick follow up email with a friendly, professional, human touch. Then the actual ordering (being able to speak live with the same person that emailed me – Lauren was amazing), quick delivery (3-5 business days) was … Read more
Lauren helped me to make alterations to one of the standard pieces and it turned out wonderful! Excellent company with caring employees. I would recommend them for anyone looking for a beautiful engagement ring that doesn’t cost a down-payment on a house Best Wishes, Jon Stearns. Here is the link … Read more
We were incredibly happy it’s both the quality of the stones and rings, and with the outstanding customer service. I recommend them highly! Best Wishes, Michel W.
They were very helpful and very prompt on everything! Best Wishes, Jude S. Here is the link to the original post on Verified Reviews.
Having already purchased my wife’s engagement ring via the website 6 years before I knew the experience of buying another sapphire ring was going to be equally very good. As my wife and I were coming to NY (from England) for Christmas, I thought what better way to surprise her … Read more
The staff has been very helpful and immediate with replies and answers. Best Wishes, Daniel
They helped me pick a ring I liked, provided 3D models for review, and were very flexible with a custom request. A pleasure to work with. Best Wishes, Mostafa S. Here is the link to the original post on knot.
We recently purchased a diamond sapphire bracelet from the Natural Sapphire company. We normally do our jewelry shopping with our favorite local jewelry store, but saw this same bracelet online for a good bit less. We were a bit cautious initially….not begin able to physically lay eyes to gauge the … Read more
Erika is incredibly warm and lovely- she guided us through the process of choosing a stone and designing a custom engagement ring for my partner with ease. We never felt pressured to purchase anything, and consequentially I ended up designing a ring and picking out a few other gorgeous sapphires … Read more
I can highly recommend the Natural Sapphire Company. I have just received a beautiful engagement ring with a 1ct Ceylon sapphire and small diamonds. Correspondence with Lauren was very helpful and always accurate. Delivered by FedEx to my home in England, UK. I was nervous at first, ordering an such … Read more