Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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The Natural Sapphire Company provided a very professional and considered service. I really enjoyed liaising with Lauren Kelly firstly about a ring, and then as my ideas changed, about purchasing a loose sapphire I then intended to make into a ring with recycled gold here in Australia. Lauren was so … Read more

I couldn’t be happier with my experience. This is my second time using the create your own feature on their website, and the whole process start to finish was once again seamless. Lauren’s communication was excellent and my ring was delivered in less time than anticipated. I highly recommend The … Read more

We recently purchased a sapphire engagement ring and matching wedding band from The Sapphire Company. I was nervous about purchasing a ring online without seeing it in person, however their return policy gave me comfort that if I didn’t like the engagement ring, I could return it without issues. Note, … Read more

I have recently purchased a sapphire from Natural Sapphire Co, and I could not be more happy with them, or the sapphire! Kelly made the whole experience very easy and happy, and always responded so quickly to my requests – even taking extra photos of the stone I liked on … Read more

I do not typically leave online reviews. However, Lauren was so excellent that I felt compelled to share. I am absolutely thrilled, and am recommending The Natural Sapphire Company to all of my friends and family. I was highly skeptical about ordering such an important item online, but they made … Read more

Great attention to service and assisting me with my purchase. Purchase was fantastic. Definitely shopping here again. Best Wishes, MW. Here is the link to the original post on the Trust Pilot.

Great attention to service and assisting me with my purchase. Purchase was fantastic. Definitely shopping here again. Best Wishes, MW. Here is the link to the original post on the Trust Pilot.

I had the BEST experience buying from The Natural Sapphire Company. Lauren was so accommodating and patient. She provided me with everything I asked for, picture and videos and even helped with the exchange when I found something I liked better. I would highly buying from here! Best Wishes, Julia … Read more

This Company, and particularly Lauren, did a great job helping me through the selection process and delivered a ring that is nothing short of stunning. She patiently explained differences between various stones and provided photographs that helped me visualize how each stone presented. When it came to selecting a setting … Read more

My sapphire is beautiful. I am very pleased with color and quality. Got everything that was expected. Definitely recommend in price, quality and customer service. Best Wishes, Edelia Carrion. Here is the link to the original post on the Trust Pilot.

The stone was stunning and exactly what I’d been trying to locate. And they were able to put it into the exact band I was looking for. My fiancé loves the ring. It is exactly what she wanted. Best Wishes, Les H Here is the link to the original post … Read more

Had an absolutely brilliant experience with the Natural Sapphire Company and I can’t rate them enough. I was looking for a pink sapphire engagement ring and Erika was extremely helpful throughout the process answering my many questions. I also asked to view a number of rings and loose stones and … Read more

Lovely ring. Delivered on time. No complaints. Best Wishes, Pete. Here is the link to the original post on the Trust Pilot.

Mary and Lauren have been wonderful. Mary patiently answered my questions. She is extremely detailed and organized. Mary provided renderings to assist my fiancee, and I, in making the perfect choice, not only on the stone we were going to purchase, but with the setting as well. Lauren filled in … Read more

Excellent experience. Lauren is one of the best service agents I have worked with ever… She went out of the way to accommodate my requests and assist with questions I had. Super… I wouldn’t go anywhere else.. ever! Best Wishes, Vijay Paliwal. Here is the link to the original post … Read more

Thanks to Lauren I have an amazing ring! She was very patience when I had hard time choosing a piece, she showed me more options and I’m more than pleased with the final piece. I really recommend the Natural Sapphire Company, beside the beautiful sapphires the procces was very pleasant. … Read more

We recently bought a Sapphire ring – which is absolutely beautiful – the stone is of excellent quality and the craftsmanship of the ring first class. The company have demonstrated a complete professionalism throughout the process. The service has been very impressive from the quality of the website, ease of … Read more

I stumbled upon The Natural Sapphire Company’s website and immediately fell in love; How do you not when everything is so sparkly!? Still, I was hesitant about ordering jewelry from an online company…I couldn’t be more pleased though! I ended up buying a necklace for my mom and a right … Read more

After it became clear that my local jewelry stores would rather sell me a diamond than a sapphire, I apprehensively turned to the Internet for my engagement ring needs. As someone who has never purchased one before, I quickly became overwhelmed. From the beginning, it was apparent that The Natural … Read more

I had a most pleasurable experience dealing with Lauren. Very prompt, professional interaction resulting in a very satisfied customer. I would definitely deal with Lauren again. Best Wishes, Rob Pasternak Here is the link to the original post on the Trust Pilot.

This was my first time purchasing jewelry from a online store. At first I was a bit nervous, not being able to physically touch the ring before I bought it. After asking a few question and got familiar with the step by step process, I finally chose a ring that … Read more

It was my second great experience with Mary. She was really helpful! I totally recommend the shop and the service! I am happy with my earrings! Best Wishes, Maria. Here is the link to the original post on the Trust Pilot.

Many thanks to Mary for the patience, guidance and professional service she gave me. Each sapphire is unique, thus, I guess, at TNSC there are both aptitude and attitude to deliver a unique customer service to each purchaser ! Thank you Mary ! Best Wishes, E.M Here is the link … Read more

Loved the website that showed exactly what my necklace and stone would look like. Fast delivery great tracking service. Would definitely recommend. Best Wishes, Kelly Simon. Here is the link to the original post on the Trust Pilot.

Our first purchase with The Natural Sapphire Company was a few years back when I purchased an engagement ring for my wife. It was a great experience, easy and the ring was beautiful. This year we were looking for a wedding band that would wrap around the engagement ring so … Read more

I visited in person twice and both times the staff went out of their way to help me find the right stone. I really appreciated their effort. Over all it was a great experience. Best Wishes, Thankful customer. Here is the link to the original post on the Trust Pilot.

Able to accelerate normal delivery schedule to meet my tight anniversary deadline. Consultant (Erika) was a breeze to work with–she kept me updated on the progress creating my jewelry piece and handled all arrangements with absolute professionalism. Best of all, my wife was delighted. Best Wishes, Brian Here is the … Read more

I contacted Lauren at the National Sapphire Company to request a custom engagement ring based just on a photo I had on my phone. We emailed back and forth several times, and I selected a specific sapphire from their website. Within only a few days I had received an excellent … Read more

Erika guided me to create the most beautiful yellow sapphire and diamond pendant for our 20th wedding anniversary. She was patient, interested, knowledgeable and generally perfectly divine. As is my gorgeous pendant. This is my second piece of jewellery created by The Natural Sapphire Company, and I am hoping it … Read more

First allow me to say that I don’t tend to spend time reviewing websites, if I was to provide feedback to all the sites that request it I would have no time to myself, however I will happily make an exception for The Natural Sapphire Company (and only at the … Read more

I had Ms. Lauren Kelly-Nelson assist me with my purchase. She was kind, professional, and above all knowledgeable and accommodating with my requests. She answered all my questions in a timely manner and helped me choose the best ring. Great experience overall and would highly recommend to anyone seeking a … Read more

Excellent experience from start to finish. Couldn’t be happier with the process. Erika was really helpful and very responsive. I opted for a pink sapphire with a rose gold setting. It was beautiful, exactly per the render I got, it looked even better in person. Most importantly my girlfriend (now … Read more

My Fiance purchased my beautiful engagement ring from The Natural Sapphire Company and when it was time to get a wedding band, we decided to create our own. First of all, Lauren is amazing! If you get the chance to work with her consider yourself lucky. If there was ever … Read more

I honestly don’t think that there is a more, knowledgeable, helpful, or insightful vendor for custom sapphire jewelry on the internet. The process was smooth throughout. Lauren was wonderful to work with. She answered all of my questions quickly and was helpful throughout the whole process. I cannot recommend The … Read more

Very trustworthy company and pleasure to work with, in my case with Lauren. The sapphire was exactly as described and shown. Very satisfied and happy. Best Wishes, Els. Here is the link to the original post on the Trust Pilot.

Going through the process of choosing a stone and designing my engagement ring was made so easy by NSC. Erika assisted me first and I finished my process with Lauren Kelly. Lauren was wonderful and very patient with me. Honestly the picture/rendering that they sent me while designing my ring … Read more

Great rock!! Best Wishes, Matt Fiegel Here is the link to the original post on the Trust Pilot.

Even shipping to Canada, the natural sapphire company was great. I would give more stars if I could! Best Wishes, Steven T. Here is the link to the original post on the Trust Pilot.