Very pleased with service from this company. Recently, my fiance and I purchased a Montana sapphire for her wedding ring and unfortunately, while beautiful, the stone did not appear in person the way we anticipated from the site; and Lauren was an incredibly helpful rep in not only returning the … Read more
At The Natural Sapphire Company, our primary focus is customer satisfaction.
Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.
If you’d like to see reviews outside of our website, please visit the reviews on the following sites.
I worked with Sam at The Natural Sapphire Company and it was as easy as I could imagine the engagement ring process can be. My fiancé and I found a few sapphires we were interested in and then I reached out to them to ask about a setting we had … Read more
Great customer service and great products! Very knowledgable and helpful staff. Best Wishes, Rachel. Here is the link to the original post on Google Reviews.
I cannot imagine a better experience than the one I had with the Natural Sapphire Company! They are simply the best! Their selection of stones is exceptional, and the level of Customer Service is beyond compare. I chose and designed my engagement ring for my Fiance remotely. The communication and … Read more
Fantastic experience! throughout the entire ordering, customizing process, delivery and follow up. (even helped to throw my fiancée off the trail 🙂 Thanks Lauren and everyone involved!! ) Best Wishes, Bryan. Here is the link to the original post on Google Reviews.
Bought my fiancée’s engagement ring from The Natural Sapphire Company and now went back for the matching wedding bands. We could not be happier and she is looking forward to having them on her finger permanently! Lauren was fabulous to work with and the process could not have been smoother! … Read more
Amazing experience. I really appreciate the help from Ms. Katherine Hoyt. I had selected a sapphire to be sent as a birthday gift. Ms. Katherine gift wrapped it and sent my message beautifully hand written. What a wonderful gesture! Thank you so much, Katherine. Would surely recommend The Natural Sapphire … Read more
Worked only through email and it couldn’t have been any easier. After ordering it took 19 days to be in my nervous hands. Its a beautiful ring and she absolutely adores it. Best Wishes, Matt. Here is the link to the original post on Google Reviews.
My experience with The Natural Sapphire Company over several months has been extraordinary. I worked with Lauren to create the perfect sapphire ring for my wife. Lauren was patient, kind, always accessible, most informative, Many emails passed between us. She began to feel like family as we concluded our joint … Read more
Lauren was wonderful! Great experience. Thanks again. Best Wishes, Mason. Here is the link to the original post on Verified Reviews.
I didn’t really work with any specifically, but the purchase experience was really awesome. Lauren followed up with me during the shipping process to make sure everything got to me okay. The stone was exactly as it looked online, and was packaged very well. My soon to be wife is … Read more
Beautiful purchase for an engagement and my fiance absolutely loves it. Ordered, built and shipped within 2 weeks. Customer service was excellent. Perfect for an engagement. Best Wishes, Elliott Hunt Bookbinder. Here is the link to the original post on Google Reviews.
The Natural Sapphire Company and Lauren really took great care of my wife to be and myself. She made sure we got exactly what we were looking for, at a very good price. Thanks so much! Best wishes, Brett. Here is the link to the original post on Google Reviews.
It can be difficult at times to find natural Sapphires, but the natural sapphire company makes it very easy.
The Natural Sapphire Company is amazing! I knew I never wanted a diamond engagement ring, and decided years ago I wanted a sapphire. My fiancé worked with Lauren to build my ring and oh my gosh is it incredible!!! I couldn’t be happier, honestly. Sapphires do not get enough credit, … Read more
This is my second purchase with The Natural Sapphire Company, and my experience has been great. I am a life long collector of jewelry and have high expectations which The Natural Sapphire Company has upheld. The sapphires I ordered arrived on time and are beautiful, and Lauren is wonderful to … Read more
It was quite easy to navigate the website. delivery was a couple days later than I hoped but it was well worth the wait. Customer service is the best you could ever find anywhere. And lauren made the process easy and even helped me with suggestions and to make my … Read more
The most trusted company. Best Wishes, Ali. Here is the link to the original post on Verified Reviews.
My girlfriend is the most particular person I’ve ever met in my entire life. To put it in perspective, she’s returned almost every gift I’ve ever gotten her. When it came time to pick out her engagement ring we went to several local jewelry stores, and just as you could … Read more
The team at Natural Sapphire Company is top notch. The selection of stones is great. But even better is their ability to collaboratively design custom pieces so you get exactly what you want. From concept to 3D design to final product, Lauren’s communication made the experience a dream. You’re in … Read more
Returning customer! Absolutely satisfied with my purchase and the experience with The Natural Sapphire Company. Best Wishes, Lauren. Here is the link to the original post on Google Reviews.
Buying jewelry on-line can feel risky, but once I picked out a stone and a setting, I was sent pictures and was in frequent contact with the sales associate. Lauren was extremely helpful and very easy to work with. The ring exceeded my expectations. It looks even better than the … Read more
Since my lady is a geologist, it’s only fitting to get her a sapphire engagement ring right? During the customization and build process of the ring, Lauren was super helpful and understanding with what I wanted for my now fiancée. The communication was smooth and they were able to deliver … Read more
Everything came out perfect and exactly as described, thank you. Best Wishes, Daniel. Here is the link to the original post on Verified Reviews.
Lauren and the nsc were awesome. I looked at 2 different stones and both were exactly as pictured. Lauren was very helpful, thoughtful and knowledgeable. Things came quickly and was a great experience. Best Wishes, Michele. Here is the link to the original post on Verified Reviews.
Incredible customer service and quality . They were able to help design a piece for me and deliver it within one weeks which is amazing . I highly recommend them and will use them in the future . ****** is the best . Their team really delivered. Best wishes, Dale. … Read more
I ordered and received a ring from this company with the assistance of customer service representative Lauren. Every step of the process went smoothly. Lauren was incredibly helpful, was very timely with communication and Lauren helped me to feel confident throughout the process. At first I felt nervous making a … Read more
Excellent quality and service by Lauren. She was very prompt with answers and handing the order. Best Wishes, Perminder. Here is the link to the original post on Verified Reviews.
Great company to work with. Easy to buy loose sapphires and really happy about the quality and certified reports. Super fast communication and shipping. Best Wishes, Dena. Here is the link to the original post on Verified Reviews.
My fiancé and I live in Canada and were completely daunted by the idea of designing our ring online during COVID. We did our research and found The Natural Sapphire Company. Lauren made the entire process from selecting the perfect stone to the smallest finishing details on the setting so … Read more
Excellent customer service. Sam was extremely helpful answering all my questions and kept me up to date with the status of my order and its shipping. The ring was gorgeous and looked exactly like the 3D rendering I was provided. Would absolutely recommend. Best Wishes, Justin. Here is the link … Read more
The Natural Sapphire Company was referred to me by a colleague. I enjoyed my experience every step of the way. I was replacing a center stone in an existing ring. Sam was incredibly helpful. I ended up visiting the show room to make my final selection. I loved being able … Read more
My fiancé and I wanted to design my engagement ring together, and we had the best experience working with Lauren at The Natural Sapphire Company. We met with Lauren several times to look at different stones and settings, and she was endlessly patient while we went through many rounds of … Read more
The site was easy to navigate. Customer service was excellent. Shipping was expedited Best Wishes, Danny. Here is there link to the original post on Verified Reviews.
Great to work with got exactly what I wanted. Best Wishes, Randy. Here is the link to the original post on Verified Reviews.
I had a great experience dealing with the Natural Sapphire Company. Lauren helped me in the custom design of a ring for my wife which included a central sapphire surrounded by four diamonds and incorporated a Celtic knotwork design of my choosing. Their website is very clearly laid out and … Read more
Got a very pretty star sapphire for a decent price! Customer service let me know when my order shipped, checked in when it was delivered, and offered any future help if I need it. I don’t buy loose gems very often, but I know where to go next time! Best … Read more
Beautiful ring. Very quick turn around. Great communication. Would highly recommend. Best Wishes, Mathew. Here is the link to the original post on Verified Reviews.
After reading extensively online between various sites and sources I eventually stumbled upon The Natural Sapphire Company’s website, and hadn’t looked back since. I had browsed every resource page they had available so I had a pretty solid idea of what I wanted when I reached out to make my … Read more
Lauren did a great job helping me with a setting. The shipment was delayed by FedEx, but she kept following up until delivery. That was reassuring. I would buy again. Best Wishes, Pillip. Here is the link to the original post on Verified Reviews.
I had a fantastic experience designing my custom pink sapphire ring with Katherine. My boyfriend and I picked out the stone in person and then I worked with Katherine over the next couple weeks to design every detail. I am in love with the ring! I just got it appraised … Read more