Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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I had the pleasure of dealing with Erika whilst purchasing a stunning purple sapphire to design into my own engagement ring. She went above and beyond to make me feel comfortable with buying something that I hadn’t laid eyes on all the way from the other side of the world. … Read more

The entire experience at the Natural Sapphire Company was exceptional. Working with Lauren was wonderful and the quality of the ring is superb. One of the best shopping experiences I have had in a long time. Best Wishes, Charlotte Altieri. Here is the link to the original post on the … Read more

It’s great quality. I’m very satisfied with my ring. Best Wishes, Bei Jenkins. Here is the link to the original post on the Trust Pilot.

Natural Sapphire Company was fantastic through the entire process of choosing stones for an engagement ring, producing designs based upon our input, and completing the ring. Lauren went above and beyond to assist us with every step and make sure timelines were met. On the occasion Lauren was not available … Read more

The best overall shopping experience! I normally am not one to like shopping, and when it came to choosing a piece of jewelry that I would wear for the rest of my life, I was very overwhelmed. Lauren and Erika at the NSC were amazing! They made the entire process … Read more

I have purchased a couple of times from this Company. The products and the services received were excellent. Best Wishes, Violet. Here is the link to the original post on the Trust Pilot.

Dedicated and Professional – Solid Excellence The Natural Sapphire Company is a firm which has surpassed all my expectations. From the start of the consultation to the finished product I never once felt that I was not in excellent hands; all my potential worries were allayed, the queries as to … Read more

Worked with Erika and she really helped get what I was looking for and put me at ease. My, now, fiancé was blown away by the ring. It is perfect and everyone comments how beautiful it is. Best Wishes, Rory. Here is the link to the original post on the … Read more

Amazing ring! Erika helped my fiance with my engagement ring, which turned out beautifully, and helped me get the band to match it. Absolutely stunning! I get so many compliments on how different my ring is (padparadscha sapphire) and how beautiful it looks. I will continue to use this company … Read more

I researched a number of bands, stones and other rings in my search for my now fiancée. She has very particular tastes in band design and wanted a gemstone (sapphire) rather than a diamond. The Natural Sapphire Company fit this perfectly as I could settle on both a band and … Read more

The representative spent a lot of time with me to customize my ring just as I wanted it, with plentiful images of what the ring would look like with various approaches to the setting, all without pressure or haste. Follow-up afterwards was equally thorough and kind. Best Wishes, M. Means. … Read more

Natural Sapphire company reached out multiple times during the order process to make sure the final product was exactly what I needed, made the process easy and hassle free, and reached out to the local post office on my behalf to track down my product when it wasn’t delivered on … Read more

The Natural Sapphire company is a pleasure to work with! Their products are high quality, fully described, and beautifully presented. Their customer service is outstanding! Lauren responded promptly to all of my questions, and followed up to make sure I was happy. My experience could not have been better. Highly … Read more

Really loved my new ring! The really personalized help from Lauren was amazing too. She kept me looped in for every part of the process, showing me a 2D render before casting the ring, asking me for feedback once I had received the ring, and answering all of my questions … Read more

Very professional company, and the people who work in it, with special mention to Lauren Kelly Received sapphires with your ID 10/12/2018 Thank you very much from Spain. Best Wishes, Jorge Menendez Villa. Here is the link to the original post on the Trust Pilot.

I was worried about buying long distance from photographs but, I put my trust in Mary and was not disappointed. The photos of the ring and earrings looked good but the actual items arei much better which no picture can do justice. I know I am not the easiest customer … Read more

Mary and Erika have been very patient and helpful with my ring selection. I highly recommend The Natural Sapphire Company. I am happy with their product. Best Wishes, Sowmya Here is the link to the original post on the Trust Pilot.

In spite of my strong hesitance to buy something so expensive on line without seeing it in the real world first, I went ahead, based on the hundreds of excellent reviews I read. I was not disappointed. The item I purchased was absolutely first rate, exactly as described & shown … Read more

Love the white sapphire earrings. Lots of compliments when I wear them. People think they are diamonds because they are cut so well. The sparkle is amazing. Great work. Customer service was very prompt. Thank you Lauren. Best Wishes, Renee Clarke. Here is the link to the original post on … Read more

We had an excellent experience with The Natural Sapphire Company. Erika provided wonderful service. Best Wishes, Mark and Mi Suk Gladstone. Here is the link to the original post on the Trust Pilot.

Beautiful padparadscha sapphire engagement ring. Erika was very helpful. My fiancee and I took two trips to their showroom in NYC to see gems before ordering and the whole experience couldn’t have been better. Best Wishes, Adam Modlin. Here is the link to the original post on the Trust Pilot.

Beautiful padparadscha sapphire engagement ring. Erika was very helpful. My fiancee and I took two trips to their showroom in NYC to see gems before ordering and the whole experience couldn’t have been better. Best Wishes, Adam Modlin. Here is the link to the original post on the Trust Pilot.

The range of Sapphires available is amazing and the customer service is even better, I worked closely with one of the staff members and she went out of her way to make sure I was satisfied. I’ll definitely be recommending this company to other people in the future! Best Wishes, … Read more

Excellent advice, beautiful stones. Couldn’t be happier! Best Wishes, Valentine Mahrwald. Here is the link to the original post on the Trust Pilot.

I bought a pair of earrings and a necklace for my Mom. She loved those. The order arrived just in time. It was a birthday present. Everything was packed just right the way I wanted. You are doing a great job! Keep on working well! Best Wishes, Helen Dawson. Here … Read more

I’m a repeating client, and I always have a good experience. This time, I went through examining 4 or 5 bracelets before choosing — all remotely via FedEx. Most were not yet listed on the website and Erika happily went in search of possibilities. Patience! I am very content with … Read more

Really fabulous service. Lauren was very responsive and the ring was designed perfectly. It looks amazing. Very happy and would use their services again Best Wishes, Rebecca Assice, Here is the link to the original post on the Trust Pilot.

Great Experience I ordered a pendant for my wife. As soon as the order was placed I received status updates regarding my order. The pendant was packaged beautifully and arrived quickly. After the order arrived Lauren Kelly sent me a follow-up email to ensure everything went great. I highly recommend. … Read more

Very personable and easy to work with. Thank you Mary, she said yes! Best Wishes, Bryant De Strake. Here is the link to the original post on the Trust Pilot.

I started searching for the perfect sapphire for my wife to celebrate our 45th wedding anniversary and quickly settled on The Natural Sapphire Company based on its outstanding customer reviews. It is a pleasure to attest that choosing the Natural Sapphire Company was a very good decision. The sapphire is … Read more

I am so happy with my experience with The Natural Sapphire Company! I would always get prompt responses, an above-and-beyond service, and the actual ring is something I could not be more proud of. Amanda was very polite, helpful and an all-round pleasure to work with. Best Wishes, Stephen Pinks. … Read more

We absolutely love the ring. I am so happy that it matches my engagement ring. I want to thank Erika for all her help and understanding. I was initial worried about ordering online. All my fears and concerns were washed away with the great staff. They made me feel safe … Read more

A local jeweler recommended this site to me and I was very impressed. My engagement ring is just what I wanted. The customer service is very personal. You get a name and email to interact with from the start: Mary was great for us. Best Wishes, Madeline. Here is the … Read more

Great Experience with The Natural Sapphire Company. I would highly recommend if your looking for a Sapphire setting for a ring or an engagement ring The Natural Sapphire is the place to purchase your ring. The people were very friendly, helpful, and helped me find the sapphire I was looking … Read more

Purchased my fianceès engagement ring from the natural sapphire company. Lauren was fantastic, she sent me regular update emails and was so helpful through the whole process, the ring was slightly too small when it arrived (we got the wrong U.S size when doing the conversion) but Lauren was quite … Read more

Mary Whitney was exceptional with her assistance in providing me the details and expertise I needed to make an informed decision on such an important purchase. The end product was perfect, and that is a direct reflection of the customer service of The Natural Sapphire Company. Best Wishes, Jay. Here … Read more

Every aspect of my experience shopping and purchasing from The Natural Sapphire Company was top notch. Everything, from navigating the website, to emailing or calling with questions, placing the order, processing the payment, having the sapphire shipped, as well as the packaging, presentation and included materials was exceptional. I would … Read more

I can’t thank you enough Lauren for all your patience and advice throughout this process. I was hesitant at first to do this online, without ever seeing the product in person but you found ways around that by taking videos of the stones, and doing renderings of the ring to … Read more