Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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My engagement ring is perfect! I was looking for something eco-friendly, dainty and low profile, the ring is exactly what I was after. It was so easy working with Lauren, she was responsive even late in the day even though we’re in LA and she is in NY. She worked … Read more

There were so many beautiful stones to choose from that I was a bit overwhelmed. Lauren was very patient and provided me with all the information I needed to make my choice. I took my ring to a local jeweler since I didn’t get the size correct on my end. … Read more

When I found the perfect bride I needed the perfect ring. With Lauren’s expert help we were able to find a gorgeous stone. She patiently guided us since at first we thought we wanted a green sapphire but decided that wasn’t what we wanted. After switching gears we looked at … Read more

From the initial phone call throughout dozens of emails resulting in the perfect custom-made ring, Erika was extraordinarily responsive, helpful and sweet. We were looking for a teal blue sapphire in an antique style setting to celebrate a big wedding anniversary. After checking out several online venues (Etsy, eBay, 1stdibs, … Read more

Absolutely amazing! We had my engagement ring custom made and the service and quality are just amazing! The customer service was awesome! Ordering online might be a scary thought, but the service and quality that I received was better then any store I have ever been in! We then went … Read more

I purchased a pink sapphire from The Sapphire Company. I felt much, much more comfortable with this company than others that were online. You knew you were going to get an authentic gem. Lauren and the staff were fantastic to work with. They provided the mounted stone and lovely necklace … Read more

I recently purchased some gemstones and jewelry from The Natural Sapphire Company. Lauren Kelley – Nelson was the person who worked with me. Lauren answered all my questions, walked me through the processing steps and consistently delivered what she promised me. Lauren is very professional and knowledgeable which made my … Read more

Very satisfied with my experience! Lauren was incredibly professional, helpful, and prompt … she answered all of my questions within minutes and provided me with various photographs and videos of the stones in which I was interested. My order was packaged and shipped on the day of purchase and arrived … Read more

Fantastic service, quality for a good price. My girlfriend loves the ones I picked for her ring! Best Wishes, Nathan Caldwell. Here is the link to the original post on Google.

I’ve purchased several items from the Natural Sapphire Company and my experience has been consistently excellent – quality products and great customer service, keeps me coming back. Best Wishes, CY

I can only say that the 5 stars are totally deserved. The ring is beautiful- better than I expected, my numerous changes were patiently and kindly considered. I was treated with respect the whole way from first enquires until receiving a stunningly package ring. The box is weighty and feels … Read more

I highly recommend any man who has no idea about engagement rings, stones and beyond to engage with the Natural Sapphire Co. The haven taken many changed my fears my finances abd helped to produce the most stunning engagement ring. Now all I need is a yes. Best Wishes, David … Read more

I was in need of a sapphire ring that was as beautiful as it was simple. The Natural Sapphire Company was able to help with that. Between all the customizable options for the ring and gem alike along with the unfailing customer service I wish I had found this company … Read more

I could not have had a better experience from start to finish. Lauren is absolutely amazing!!! She was the perfect person to help me find the engagement ring I was looking for!!! Best Wishes, Bryan Carlinksy Here is the link to the original post on Google.

I was searching for sapphire pendant inside a pave diamond setting for our anniversary and had checked with Jared and other online stores. Finally came across NSC and here are the reasons why I decided to order from them – (1) they had many many many positive customer reviews (this … Read more

The customer service is where this company shines. You may be far away, but they will do everything in their power to give you the best purchasing experience; they will send you video of your stone of choice, precise 3-D renders, they will even send you the stone and the … Read more

Customer Service is the best! Always someone who cares is just an email or phone call away! Best Wishes, Maureeen Dauwalder.

I ordered the engagement ring and wedding band for my Fiancée from them. Each design was spectacular, especially the custom wedding band that we designed with their help. We worked with Erika and she was professional and very attentive and responsive to any questions. Prompt service and reasonable prices as … Read more

Thank you Lauren for your highly professional assistance in helping me decide on the purchase of my sapphire stud earring. The earring was delivered on the date you said it would. Opening the package and seeing the eating was amazing. It was absolute beautiful. Pictures of the sapphire from the … Read more

Amazing professionalism, knowledge and expertise. It was a great experience from start to finish. The agent that replied to my inquiry for assistance to design a custom ring, Lauren Kelly-Nelson, was fantastic! Timely in her replies, accurate in her estimates and left me feeling confident everything would be done as … Read more

Fantastic experience. The piece I ordered was beautiful. It arrived quickly, with great packaging and presentation. And the customer service is outstanding. Best Wishes, Dan Belford Here is the link to the original post on Google.

My fiance and I designed my engagement ring and our wedding bands at The Natural Sapphire Company and had a wonderful experience at every step of the process! We found the company during our research on ethically sourced sapphire stones and saw their excellent reviews and impressive selection. Their website … Read more

Excellent service. Lauren understood my request perfectly and the ring arrived very quickly as promised. The ring design is simple which shows the sapphire at it’s best. Very impressed with the quality of my sapphire. Would highly recommend this company. Best Wishes, Mina Gee. Here is the link to the … Read more

Great experience! Lauren was very helpful every step of the way. Their settings are more stunning in person than the pictures. I love my rings!! Best Wishes, Jenny Zeng Here is the link to the original post on Google.

Bought my wife’s engagement ring from here 7 years ago and decided to get her some earrings recently for her birthday. Lauren was great to deal with, she showed me a number of stones and settings and my wife was thrilled with the outcome. Great service!! Best Wishes, Stephen McDonnell. … Read more

Lauren is phenomenal! She answered my large list of questions when going through the design process for my wife’s ring! I would highly recommend Lauren and The Natural Sapphire Company for all your sapphire needs! Best Wishes, Xerius Anklesaria Here is the link to the original post on Google.

Let me begin with myself. Finding this ring that Lauren has helped me find was challenging. It had to be perfect for me, even though I knew she would have been happy to have a ring. She wanted a blue sapphire that also had a green tint. Sounds easy right, … Read more

I recently proposed to my girlfriend with a blue sapphire ring from NSC and the experience I had with their customer service was phenomenal. Lauren went above and beyond to answer every question I had, showed me pictures and videos of some of the sapphires I was interested in and … Read more

I had an excellent experience at Natural Sapphire picking up a beautiful. The sapphire and diamond ring. The sapphire stone is gorgeous. Lauren was patient and helpful and made the experience first- rate from our initial consultation to picking up the ring itself. A+ Best Wishes, Niko A

Beautiful jewelry. Great inventory. Exquisite work. Helpful staff. Best Wishes, Sharon Piech. Here is the link to the original post on Google.