Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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Fast response, great service, quality product. Best Wishes, David Slice Here is the link to the original post on the google reviews.

Very friendly, competent and correct in every process. Can only recommend it. Best Wishes, Sascha Haberl Here is the link to the original post on the google reviews.

Absolutely perfect. I will return to do business again. Best Wishes, Rick Hughes Here is the link to the original post on the google reviews.

Large selection!! The website provides excellent tools for viewing stones and evaluating them. I have purchased a number of stones from The Natural Sapphire Co. and have always been satisfied. I have found their staff to be most helpful and knowledgeable. Study carefully the information and photo’s provided, and you … Read more

First time purchasing from this online store and I must say the process is smooth and professional. Special mention to Charlotte who served me. She is the most patient consultant, despite having hiccups, she followed up consistently. The Sapphires were beautifully packaged and were true to pictures. Am a happy … Read more

For someone buying an engagement ring, it can be nerve wracking. But Marie at Emerald Company was very helpful and the process was seamless. She consistently made sure to check on my satisfaction with the ring. My fiancé loved it♥️♥️ Best Wishes, David Valdez Here is the link to the … Read more

Neli and the team were so helpful in navigating this purchase all the way from the otherside of the world! Best Wishes, Brinley Meagher Here is the link to the original post on the google reviews.

Great products and fast delivery. Best Wishes, Jordan Wolfe Here is the link to the original post on the google reviews.

Great service and no pressure. I received several free CAD designs without question and the final product looked amazing. The team was very responsive to all questions. Best Wishes, Jared Watkins Here is the link to the original post on the google reviews.

Great experience! The process was easy and the service was excellent. Katherine was very helpful, responsive, and extremely patient with me…my wife really likes the necklace! Thank you. Best Wishes, Tony Z. Here is the link to the original post on the yelp reviews.

Have not opened our package yet – to open later today – but the customer service has been unbeatable – like personal concierge care! Opened the package this evening and the emerald necklace is beautiful – my wife and I couldn’t be happier with it. The whole process from deciding … Read more

Just wow! This was my first purchase from you all but it will not be my last! Delivery time was spot on. And the bracelet I purchased really amazed my wife! Thank you all! Best Wishes, Ramiro Paz Here is the link to the original post on the google reviews.

Behold my most prized bodily adornment: A custom-made platinum ring with a 4-carat blue sapphire ethically sourced from Sri Lanka (Ceylon). This precious stone is devoid of any heating, treatment, glass-filling, or synthetic alteration. For several millennia in Hindu culture, blue sapphires (“neelam”) have long been considered the most powerful … Read more

I had a wonderful experience with them in creating an emerald necklace. I provided the chain and design details and was able to pick which emerald and they did the rest. The results were beautiful, one of my favorite necklaces. At every step along the way they were very informative … Read more

Great customer service and product was exactly as described with very fast shipping! Best Wishes, Philip Word Here is the link to the original post on the google reviews.

Great company to work with. Fantastic craftsmanship, stock, and customer services. Strongly recommended Best Wishes, Chiung Hwang Here is the link to the original post on the google reviews.

Great company, easy process, lots of selections! This made designing a custom ring effortless! Best Wishes, Kahleb Carradine Here is the link to the original post on the google reviews.

Amazing community to work with Best Wishes, Clayton Fonceca Here is the link to the original post on the google reviews.

The site navigation is great, especially the granular filters (origin, cut, clarity, etc.) which are very helpful for narrowing down to the preferred piece. Lauren was also extremely helpful with timely responses on providing photo previews, payment plan options and order/delivery instructions. The piece also turned out amazing. Best Wishes, … Read more

Thoroughly good customer service every step of the way and very pleased with final product. Best Wishes, James Murphy Here is the link to the original post on the google reviews.

I recently had the pleasure of purchasing from the Natural Sapphire Company, and I must say, the experience was nothing short of spectacular. From the moment I began my search for the perfect gemstone, the service I received was impeccable, with a special shout-out to Lauren for her outstanding assistance. … Read more

Very responsive and easy to work with. I was able to customize a ring easily and got it quickly! Best Wishes, Kelly Keating Here is the link to the original post on the google reviews.

Beautiful piece and amazing, personal service. I’m a customer for life. Best Wishes, Margaret Buck Here is the link to the original post on the google reviews.

Recently purchased a pair of emerald earrings as a birthday present. Laura at the Natural Emerald Company was a huge help in streamlining the process and explaining the complexity of jewelry in a way that I could understand as a new buyer. 10/10 customer service and product quality. In today’s … Read more

The experience in working with Charlotte of the Natural Emerald Company was outstanding. She was very helpful in the Emerald Ring that was made for me. The staff at the company really work hard at everything that they do. MH Best Wishes, Miles Hess Here is the link to the … Read more

Lauren, the sales and operations director of the company, is a true professional. While the natural sapphire company offered the best gemstone and setting for my soon-to-be fiancée’s engagement ring, Lauren enhanced the whole experience of finding the right one through her swift responses, attention to details in explanations, patience, … Read more

Thoroughly good customer service every step of the way and very pleased with final product. Best Wishes, James Murphy Here is the link to the original post on the google reviews.

Top class service. Fast shipment. Great customer service. Best Wishes, Asa Collins Here is the link to the original post on the google reviews.

Neli was very helpful and communicative throughout. The delivered product was better than expected. Thank you! Best Wishes, Mike Smidansky Here is the link to the original post on the google reviews.

I can’t say enough good things about Katherine and the Natural Sapphire Company. I had been shopping online for the perfect sapphire engagement ring for months. I found the setting I really loved on one website and the stone on another (The Natural Sapphire Co). After sending over a screenshot … Read more

A fantastic and gorgeous item! Fast shipping and awesome packaging. Top notch customer service from Neli Maduwanthi! I am thoroughly pleased with my experience at The Natural Emerald Company. Best Wishes, AW Here is the link to the original post on the google reviews.

Great communication through the whole process and very thorough. Final product was just like the visualization! Best Wishes, Aaron McMurry Here is the link to the original post on the google reviews.

Helpful advice and service from Lauren. Fast delivery and nice packaging. Quality bracelet. Best Wishes, Jim Madsen Here is the link to the original post on the google reviews.

My experience was wonderful. They understood that I had a limited budget and worked really hard to give me a high quality product for what I had to spend. They were patient, caring, and professional. Best Wishes, Jeffrey Ashauer Here is the link to the original post on the google … Read more

Had an excellent experience with Katherine at the Natural Sapphire Co. Knowledgeable, helpful and friendly. Would definitely do business with them again. My wife LOVES her new sapphire ring. Best Wishes, Kerry Wangberg Here is the link to the original post on the google reviews.

We want to express our great thanks to The Natural Sapphire company and team member Katherine Hoyt for the assistance they provided in the design and creation of my now fiancés engagement ring. She loved it! The ring is beautiful and came in great time with an abundance of information … Read more

The earrings were even more stunning than I expected. Lauren was so helpful and gave me great advice. Highly recommend! Best Wishes, KATHY F. Here is the link to the original post on the verified reviews.

Absolutely incredible service from start to finish. I love this ring. I will definitely be back. Best Wishes, Kelly J. Here is the link to the original post on the verified reviews.

Ordered a star sapphire ring that my husband had always wanted. We were able to pick the stone and setting that he loved. GREAT customer service, Neli. Best Wishes, Deb Wilson Here is the link to the original post on the google reviews.

Fantastic experience…Lauren took the time to make sure that we didn’t just think that we found the perfect stone, but that we KNEW that we did. Wonderful getting to work with such a good company and great people…thank you so much!! 🙂 Best Wishes, Kane Davis Here is the link … Read more