Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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Lauren helped me tremendously almost a year ago when I purchased my now fiance’s engagement ring. The lead time was only a day or two longer than I had anticipated and she worked hard to make sure it showed up for the date I needed. Best Wishes, William Kelly. Here … Read more

The customer service was excellent. I had been looking at different stones for months, and requesting videos. The the team were so efficient and helpful. I finally found the stone for me and Sam helped me by answering queries and explained the delivery process as I was initially nervous about … Read more

This was a 30th wedding anniversary gift from my husband. We worked with Lauren who gave us the very best service you could ask for! We love the ring. We chose a 2+ ct. unheated stone and Lauren worked with us to modify a stock set to make it perfect … Read more

The site was very easy to navigate. As I picked my rings, the mock-ups came back very quickly with a personal touch. The employees seem to very much enjoy their job and are very personal and helpful. Lauren was our representative and she was wonderful and made the purchase even … Read more

Amazing customer service and the stone is just perfect. I would absolutely recommend it! Best Wishes, Mio J.

I had a great experience with Lauren from The Natural Sapphire Company, she was kind and very helpful! The rendering of the ring looked different from the actual ring but not too much. Overall it was a great experience but hopefully, this is my last engagement ring purchase!!! Best Wishes, … Read more

With Lauren’s help I was able to acquire the perfect pendant ruby necklace for my wife on our 5th anniversary. The Natural Sapphire Company never disappoints with options and the ability to design exactly what is in your mind (I also designed my wife’s ruby engagement ring here too). Working … Read more

Love my blue sapphire 10 year anniversary ring! The NSC was amazing, Lauren was very helpful, kind, and great with communication. It took me awhile to browse the amazing collection of sapphires but I found one that was perfect! The ring setting selection was great, I knew the one ring … Read more

The site is easy to navigate. I like something simple, understated elegance. The purchase is a bracelet. The size of the stone in relation to the single gold strand is ideal and pleasing to the eye. The color and clarity of the sapphire are stunning. Thank you for the wonderful … Read more

Excellent website allowed me to purchase a stunning green sapphire without seeing the stone, it was shipped efficiently and Lauren Kelly-Nelson was very helpful in ensuring the final touches Best Wishes, Bryan Atmore. Here is the link to the original post on Google Reviews.

This is the second time we used the natural sapphire company. We ordered a necklace and earrings. The items were are beautiful and exceeded expectations. Very extensive documentation of the quality of the stones is provided. Service is excellent and delivers quick (even for custom made items). Well surely come … Read more

Very positive experience. Needed a rush order in time for my anniversary and showed up right on time. Great communication the whole time. Best Wishes, Josh B Here is the link to the original post on the Verified Reviews.

The best experience! I worked with Erika, she was wonderful to work with. I changed my mind and made a bunch of small adjustments, to the point of annoying myself, but she was patient and helpful throughout it all. Very happy with the experience and product!!! Best Wishesm, Dylan Nutt. … Read more

I ordered an engagement ring. The service was excellent. Very prompt and accommodating. The product is beautiful and true to form. No complaints at all. Thank You, Best Wishes Brian!! Here is the link to the original post on verified reviews.

It was a great experience And Erika made it happen in time for our second wedding anniversary!!! And she was right the ring is a stunner!!! I’ll be doing some of my Christmas shopping with Erika Thanks so much Mike. Thank You Best Wishes Mike!! Here is the link to … Read more

Loved working with Erika and the sapphire stone is what I have always wanted. Looks beautiful and met every requirement that I had. Thank You, Best Wishes Justina!! Here is the link to the original post on Verified Reviews.

The staff is very helpful & knowledgable about their inventory. I appreciated the time Erika spent working with me to match a stone and a setting. I would recommend anyone to reach out to Erika. Excellent customer service. Thank You, Best Wishes Kurt!!

I purchased a beautiful, unique sea green sapphire framed by a couple of small diamonds in May. Naturally, I wanted to make sure everything was just right before committing to purchase. Erika assisted me fantastically every step of the way and was a patient, calming presence as we exchanged emails. … Read more

Sam was terrific. Couldn’t have been better service. I wanted something very specific and they were able to provide. The ring arrived by the date it was needed and was perfect. I will use them again without any doubt. Best Wishes, PJ Thuringer Here is the link to the original … Read more

Worked with Erika in the span of a year and got the perfect ring. Thank you! Best Wishes, Sereymeth Here is the link to the original post on the Google Reviews.

We had an incredible experience purchasing an engagement ring. Lauren was very patient in explaining the nuances of sapphires, and we were able to easily schedule multiple appointments to view a range of stones. That aside, the website offers such incredibly detailed photos and videos that I would have felt … Read more

From the very first contact with Sam until safe and fast delivery of my beautiful natural sapphire ring I was amazed at the level of attention, professionalism, courtesy and thoughtfulness. There was no pressure, just responsiveness to my questions, solid guidance and presentation of all my options. It was clear … Read more

Starting looking for one particular stone in one particular setting; Erika was incredibly collaborative and helpful and ended up with 3 rings, one using the original stone in a wildly different setting! Very helpful in tweaking designs until I got EXACTLY what I didn’t know I wanted. Will definitely purchase … Read more

From the moment I saw the high quality blue sapphires online, I knew I was hooked. It was difficult to choose only one! Sam was the perfect jeweler to walk me though the process. Not only did he send me custom videos of the stones I was considering, he also … Read more

We had the pleasure of working with Lauren and Caitlyn to design my custom engagement ring and wedding band and I couldn’t be happier with the results! Their communication is unmatched both in great customer service and fast response times. I love my rings so much and would go to … Read more

We had the pleasure of working with Lauren and Caitlyn to design my custom engagement ring and wedding band and I couldn’t be happier with the results! Their communication is unmatched both in great customer service and fast response times. I love my rings so much and would go to … Read more

I had been looking for a Sapphire for a long time, after finding out about The Natural Sapphire Company my search was over. Great team of people! Sam worked really hard with me to find the perfect stone. It is beautiful! I was also able to choose a ring design … Read more

This site was wonderful to work with. It was easy to browse and filter for what I wanted. They promptly (1-3 days) provided multiple digital mock-ups of the ring over the course of a week. Email communication with Sam was helpful, and I didn’t feel pressured to purchase. When I … Read more

I have always known the ring I wanted but could not find it anywhere, so I designed it myself on the web site. Unfortunately I got my size wrong. Sam was an excellent communicator. Very quick to respond and resized my ring for me very quickly. It is beautiful. Very … Read more

Very professional and kind thank you Best Wishes, Barzago M. Here is the link to the original post on the Verified Reviews.

I searched for a very long time for jewelers and gemstone dealers that suited my needs, and The Natural Sapphire company was by far the best! many sites I looked at were a bit sketchy and it was hard to tell if the gemstones were legitimate. That’s why TNSC was … Read more

I had a perfect experience at TNSC, I was dealing with Sam arnstein who kept me updated on the progress of the custom padpardscha ring and earrings I ordered. The end product was amazing, came in a very beautiful box and all the laminated reports and appraisals that came with … Read more

I had a wonderful experience with Natural Sapphire Company. Best Wishes, Suzy S. Here is the link to the original post on the Verified Reviews.

I had a very pleasant experience in dealing with Natural Sapphire Company of New York. Both Ericka and Lauren were helpful in demonstrating their knowledge and expertise about stones and settings. They sent me renderings of choices I had made and helped me narrow them down to produce the ring … Read more

Very good service and quality. I am very pleased with the ring. The stone is also very good quality and 100% authentic. Best Wishes, Navkiran N. Here is the link to the original post on the Verified Reviews.