Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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I purchased a sapphire necklace for my daughter for Christmas. Was hesitant to buy online but Lauren was very helpful and answered all my questions. The necklace arrived yesterday and it is just beautiful. My daughter is going to love it. Was very happy with the service I received and … Read more

Very helpful with the purchase, the stone turned out very beautiful. I would recommend! Best Wishes, Jim. Here is the link to the original post on Verified Reviews.

Professional, helpful and go over and above in service. Best Wishes, Eric Dee. Here is the link to the original post on Verified Reviews.

Excellent support and information – had a lot if questions and special requests and they did a fantastic job and the product looks perfect. Best Wishes, James Duke. Here is the link to the original post on Verified reviews.

Very good service and documentation. I had the stone evaluated by an independent gemologist who confirmed that the reported details were very accurate and that the price was fair. Best Wishes, Corey Lesk. Here is the link to the original post on Verified Reviews.

The product quality is excellent. The customer service is attentive and thorough. First class all the way. Best Wishes, William. Here is the link to the original post on Verified Reviews.

I highly recommend The Natural Sapphire Company. I was promptly contacted by team members Michael and Sam after I made my initial enquiries. I had lots of questions as a first time buyer of sapphires and I cant speak highly enough of the level of service I was provided. These … Read more

Sam helped us with our engagement ring and man he was so helpful. He sent videos of the stone which helped me decide what I wanted in the middle of a pandemic! He helped me resize my ring months later too. Amazing service!! Best Wishes, Elizabeth. Here is the link … Read more

I can only say good things about this company and Katherine Hoyt specifically who was incredibly responsive to my emails and made everything very simple for me. Aside from the excellent service from Katherine, the website itself was very easy to use. Very clear and user friendly. I created my … Read more

We love Natural Sapphire Company for our jewelry purchases! They provide guaranteed high-quality custom made pieces and stellar customer service before and after the purchase. Best Wishes, Miriam. Here is the link to the original post on Google Reviews.

I had a wonderful experience with The Natural Sapphire company, it began from The purchase of the padparadscha sapphire , and then through to the design of my 25th wedding Anniversary ring . Lauren at the Natural sapphire company was extremely helpful and communicated everyday and kept me informed of … Read more

I had a wonderful experience with The Natural Sapphire Company, it began from The purchase of the padparadscha sapphire, and then through to the design of my 25th wedding Anniversary ring. Lauren at the Natural sapphire company was extremely helpful and communicated every day and kept me informed of the … Read more

Great customer service and communication. My international shipping was delayed due to COVID, but their communication was fantastic. Also, the earrings are amazing! 😁 Best Wishes, paul Calvi. Here is the link to the original post on Google Reviews.

Amazing customer service, very fair pricing, and quick turn around. The best place to shop for sapphire stones. Bought an engagement ring and Sam was very helpful and made it a very pleasant and memorable first-time experience. I highly recommend anyone looking for sapphire to purchase from The Natural Sapphire … Read more

Fast delivery, excellent customer service! I will be using them again in the future! Best Wishes, Melissa. Here is the link to the original post on Google Reviews.

What a great experience! I was a little bit nervous designing and ordering jewelry online. I picked my stone and the setting. You have the option of ordering the preview of your piece to your email for free. From the moment of placing my order untill delivery Sam kept me … Read more

Awesome shipped everything overseas for me while I was forward deployed. No issues at all everything came out as expected. Best Wishes, Cameron. Here is the link to the original post on Verified Reviews.

Highest rating – extraordinary customer service experience. Our Cust Service rep was exceptionally knowledgeable and helpful in our selection process. Had to shop online during the pandemic, which at first seemed awkward. Even our first selection was returned with ease and efficiency but helped our rep with the second selection … Read more

Overall a fantastic experience after coming from a horrible experience with another jeweler. After my GF picked out her engagement ring on the easy to navigate website, I wanted to ensure I could put it on layaway as I was waiting for funds to be returned to me from the … Read more

We love Natural Sapphire Company for our jewelry purchases! They provide guaranteed high-quality custom made pieces and stellar customer service before and after the purchase. Best Wishes, Miriam Bassi. Here is the link to the original post on Google Reviews.

Everything about my experience working with Lauren and the Natural Sapphire Company was really fantastic. Lauren was quick to respond to my questions over email and helped me find stones for my engagement ring that matched the look I wanted and fit in our budget. My fiance and I met … Read more

I got an amazing blue sapphire bracelet online and Laurent helped me with the purchase and understanding the certificate and my options. I loved the bracelet, it’s cute and delicate. I will definitely buy other products from here as they give the best customer service. Best Wishes, Deepika. Here is … Read more

Genuinely brilliant- Very pleased to have discovered this. A wonderfully personal service and delivered quickly and safely all the way from the other side of the pond. I would happily recommend The Natural Sapphire company to you and you will not be disappointed!! Best Wishes, Lewis Hayes. Here is the … Read more

Placed an order online, from the UK was worried at first about purchasing from a company overseas, within a few minutes Lauren contacted me and gave me all the information I needed to make me feel at ease. Really professional service and the product came and was not disappointed. Very … Read more

Really fantastic service and very please with the pendant. As UK residents, Lauren made the transatlantic purchase an absolute pleasure. Happy to recommend. Best Wishes, Tim. Here is the link to the original post on Verified Reviews.

Great service! Beautiful gems and settings! Will always buy my sapphire jewelry from them. Best Wishes, Annette. Here is the link to the original post on Verified Reviews.

Katherine was great to work with. She explained gemstone stone sizing when I had a question and worked with me to choose a great ring. I shopped for this ring for a long time and this was by far the best I found. Best Wishes, Elyse. Here is the link … Read more

The NSC website is very user friendly, the help I received from Lauren was superb, very quick, and efficient. It was my first purchase from NSC and the experience have been very pleasing and exciting, the product I received was packed beautifully with all the certificates provided, it was as … Read more

The website gives you so much info. If you have questions or want more pictures as I did, they were super fast in helping. I was nervous about something so expensive to be done long distance, but everything went smoothly. The local jeweler that I took the stone to have … Read more