Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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This Company, and particularly Lauren, did a great job helping me through the selection process and delivered a ring that is nothing short of stunning. She patiently explained differences between various stones and provided photographs that helped me visualize how each stone presented. When it came to selecting a setting … Read more

My sapphire is beautiful. I am very pleased with color and quality. Got everything that was expected. Definitely recommend in price, quality and customer service. Best Wishes, Edelia Carrion. Here is the link to the original post on the Trust Pilot.

The stone was stunning and exactly what I’d been trying to locate. And they were able to put it into the exact band I was looking for. My fiancé loves the ring. It is exactly what she wanted. Best Wishes, Les H Here is the link to the original post … Read more

Had an absolutely brilliant experience with the Natural Sapphire Company and I can’t rate them enough. I was looking for a pink sapphire engagement ring and Erika was extremely helpful throughout the process answering my many questions. I also asked to view a number of rings and loose stones and … Read more

Lovely ring. Delivered on time. No complaints. Best Wishes, Pete. Here is the link to the original post on the Trust Pilot.

Mary and Lauren have been wonderful. Mary patiently answered my questions. She is extremely detailed and organized. Mary provided renderings to assist my fiancee, and I, in making the perfect choice, not only on the stone we were going to purchase, but with the setting as well. Lauren filled in … Read more

Excellent experience. Lauren is one of the best service agents I have worked with ever… She went out of the way to accommodate my requests and assist with questions I had. Super… I wouldn’t go anywhere else.. ever! Best Wishes, Vijay Paliwal. Here is the link to the original post … Read more

Thanks to Lauren I have an amazing ring! She was very patience when I had hard time choosing a piece, she showed me more options and I’m more than pleased with the final piece. I really recommend the Natural Sapphire Company, beside the beautiful sapphires the procces was very pleasant. … Read more

We recently bought a Sapphire ring – which is absolutely beautiful – the stone is of excellent quality and the craftsmanship of the ring first class. The company have demonstrated a complete professionalism throughout the process. The service has been very impressive from the quality of the website, ease of … Read more

I stumbled upon The Natural Sapphire Company’s website and immediately fell in love; How do you not when everything is so sparkly!? Still, I was hesitant about ordering jewelry from an online company…I couldn’t be more pleased though! I ended up buying a necklace for my mom and a right … Read more

After it became clear that my local jewelry stores would rather sell me a diamond than a sapphire, I apprehensively turned to the Internet for my engagement ring needs. As someone who has never purchased one before, I quickly became overwhelmed. From the beginning, it was apparent that The Natural … Read more

I found this company after doing some research online and decided to stop in to take a look at sapphires for engagement rings, as I wanted to do something different. I would highly suggest making an appointment, as this isn’t your typical “walk-in” type of place. While they were still … Read more

Great quality Best Wishes, Katarina Rancev Here is the link to the original post on the Trust Pilot.

My fiance and I purchased my engagement ring and both of our wedding bands from Natural Sapphire Company. We are extremely pleased with the quality of the rings as well as the level of customer service provided. Caitlyn and Lauren were quick to respond to our questions and very helpful … Read more

Company, Selection, Staff, Owner, Customer Service is all A+! I’m probably risking ruining my ‘surprise’ by writing this review so soon but my experience with The Natural Sapphire Company really has been WORLD CLASS! I would like to formally and graciously thank both Mary, Client Services/Graduate Gemologist and Michael, President/Owner … Read more

We had a hiccup but Mary was quick to resolve the issue and to answer all of our questions and concerns around it in a timely manner. We even received direct emails from the vice president of the company. We ended up with a more beautiful engagement ring then we … Read more

Beautiful Sapphire Engagement Ring. Excellent experience all-around. Lauren was very helpful in answering my questions and offering suggestions. The ring was fabricated and shipped to me very quickly. I’m not an expert, but the quality of the product seems top-notch. And my fiance absolutely loves it! Thank you. Best Wishes, … Read more

Great experience. The girl loves the stone. An easy buying experience and easy to work with. Best Wishes, John S Here is the link to the original post on the Trust Pilot.

Really professional and yet personal approach to helping me select the custom ring of my liking – from the 3D rendering to the purchase and finally, delivery. It helps to go a long way when purchasing something valuable online especially for a special moment. Best Wishes, Varghese Here is the … Read more

Great website. Lots of info, good service and great product. Best Wishes, DC Lim Here is the link to the original post on the Trust Pilot.

Fabulous service Best Wishes, Aimee Charteris Here is the link to the original post on the Trust Pilot.

Su Su was great -best advice for the customer rather than business. Always friendly and never felt any pressure. She could tell what we wanted and guided us towards a great ring. Thank you!! Best Wishes, RG Here is the link to the original post on the Trust Pilot.

the buying experience, customer service and speed of delivery all were excellent, the jewelry arrived with a very professional package of documents and I even received personal emails to ask about satisfaction – very professional company! Best Wishes, Donald Kennedy. Here is the link to the original post on the … Read more

I wanted to commission a ruby three stone ring. Local jewelers just said more or less what we have is what you get. So I looked at on-line shops and went to NSC based on my son’s recommendation and the fact that I could get an unenhanced ruby. It was … Read more

SUCH AN INCREDIBLE EXPERIENCE!! I am soo beyond thrilled I found The Natural Sapphire Company!! They made all my dreams come true!! I live in Canada so I found them online and all communication was done through email. Lauren was beyond amazing to work with!! She spent so much time … Read more

I have been so happy with both of my purchases from the Natural Sapphire Company. They are helpful and responsive and have beautiful stones! They have custom made both a ring and a necklace for me, and they are both perfect! Best Wishes, Helen. Here is the link to the … Read more

I have been so happy with both of my purchases from the Natural Sapphire Company. They are helpful and responsive and have beautiful stones! They have custom made both a ring and a necklace for me, and they are both perfect! Best Wishes, Helen. Here is the link to the … Read more

Lauren was excellent, excellent, excellent give her a raise. Girlfriend loved the bracelet and had good comments on the professionalism of the certification l will be back Joe Lennon Sent Best Wishes, Joe Lennon. Here is the link to the original post on the Trust Pilot.

This was simply the most fantastic experience I have ever had. The stone quality and authenticity is beyond my imagination!!! Their work is excellent, and the customer service was that of Tiffany’s caliber. You are treated like royalty. I will only use them for all future jewelry purchases. Best Wishes, … Read more

This company has gone above and beyond to meet my satisfaction. Great professional help in a timely manner. Very attentive and the quality of their work speaks for itself, needless to say “ she said yes”. Thanks to Erika and Mary for making this journey so ease and enjoyable. Best … Read more

I found exactly the sapphire I wanted. Great communication with Lauren. Fast shipping. I most definitely recommend the Natural Sapphire Company if you want an honest sapphire. Best Wishes, Johan Bogaert Here is the link to the original post on the Trust Pilot.

I found exactly the sapphire I wanted. Great communication with Lauren. Fast shipping. I most definitely recommend the Natural Sapphire Company if you want an honest sapphire. Best Wishes, Johan B. Belgium. Here is the link to the original post on the Trust Pilot.

This company has gone above and beyond to meet my satisfaction. Great professional help in a timely manner. Very attentive and the quality of their work speaks for itself, needless to say “ she said yes”. Thanks to Erika and Mary for making this journey so ease and enjoyable. Best … Read more

I had a great experience working with Erika. I started by browsing rings and stones online but then visited in person on several occasions as well. Erika was really helpful throughout the process with details large and small in designing a custom ring. I couldn’t be happier with the end … Read more

My fiancé and I had a wonderful experience designing my ring! We can’t say enough great things about Erika- not only was she extremely knowledgeable, but she’s an absolute sweetheart to work with. Our ring turned out beyond beautiful and we’re so happy we came to The Natural Sapphire Company. … Read more

First off, let me just say that Caitlyn is the best. This review is way late (I bought the ring last year), but I want to make sure other people know how great it is to work with her and The Natural Sapphire Company. When I finally bought my ring, … Read more

Staff is helpful. Best Wishes, Mark Baumgaertner. Here is the link to the original post on the Trust Pilot.

Excellent customer service, very good support during the entire process, from order to delivery. The ring I chose matches exactly the specifications and visualizations that I have been shown in advance. The quality is excellent. I can recommend the company to anyone. My special thanks go to Mary, who always … Read more

First time online shopper for jewelry….and I am thrilled with my Montana sapphire. Gorgeous and just as shown online. Very pleased. Sales support very helpful. Best Wishes, Shannon Williambramburger. Here is the link to the original post on the Trust Pilot.

Great product, great price and great service from Mary. Best Wishes, Chris Kenny. Here is the link to the original post on the Trust Pilot.