Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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Great customer service and attention to detail. Very patient with mock-up requests and long decision time. The final product presentation is very special. My wife loved the custom piece. Best Wishes, Alex. Here is the link to the original post on the Google Reviews.

Lauren was absolutely fantastic to work with. We had a unique ring request and she made it happen for us! We could not be more satisfied with our engagement ring. Best Wishes, Conner. Here is the link to the original post on the Verified Reviews.

Excellent quality. Appreciate that they rushed a custom piece and that I received it so quickly. Best Wishes, Christine. Here is the link to the original post on the Google Reviews.

Lauren and the Natural Sapphire company were brilliant. The simple star sapphire pendant we ordered has not been off Claire’s neck since it arrived. We knew what we were looking for and this was the only place we could find. The only problem was that FedEx lost the package and … Read more

Lauren helped us put together the perfect ring! She is so knowledgeable, kind, and has the most wonderful selection of sapphires. Highly recommend!!! Best Wishes, Dan. Here is the link to the original post on the Google Reviews.

Absolutely amazing experience overall! Not only was I able to find an absolutely beautiful one of a kind ring for my fiancé but I had one of the best purchasing experiences of my life. Lauren was amazing, providing lots of support with ideas as well as being very attentive and … Read more

Perfect execution. Great packaging. I reccomend! Best wishes, Jacob. Here is the link to the original post on the Google Reviews.

The company is genuine, straight up on the level. My first time to buy anything of such value “on-line.” Lauren is AMAZING to work with. Calmed the fears, answered the phone, incredibly knowledgeable, honest, and professional. Thoroughly enjoyed and appreciated the experience. AND the rings are unbelievably BEAUTIFUL!! The absolute … Read more

Reliable and great communication! Website was easy to navigate with so many different options. I got a gorgeous custom design Montana Sapphire engagement ring and my now fiancée absolutely loved it. And Lauren was very helpful in the whole process and got back to me very quickly each time. I … Read more

I’m not the type that enthusiastically leaves reviews. But these guys are something else. I’m extremely satisfied with their service. They did not leave any room for complaints. Lauren made sure that no stones were left unturned! You will not be disappointed. Best Wishes, Roshan. Here is the link to … Read more

The Natural Sapphire Company staff were lovely to work with and very attentive to us even though our purchase was small. We’d highly recommend them for any sapphire purchase! Best Wishes, Julie. Here is the link to the original post on the Verified Reviews.

Highly recommend shopping here for a stone. Lauren was kind enough to pull several sapphires on a list I sent her and send me videos and pictures of them all together since I’m not local. I got the most beautiful blue-green emerald-cut sapphire for the center stone of my engagement … Read more

I was nervous at first about buying completely online as I’m currently living abroad, but Lauren made it so easy and was so helpful! The ring is stunning and came out absolutely perfectly; even better than I could have hoped. And now that I have the ring, I can say … Read more

Wonderful experience. I was a bit overwhelmed and had every question I had answered and every concern dealt with. And the ring is absolutely gorgeous! My Fiancé looooves it and so do I! Best Wishes, Beth. Here is the link to the original post on the Verified Reviews.

We absolutely loved working with Lauren on designing our custom ruby engagement ring. From choosing the stone, to perfecting the design (and I am a perfectionist!) and advising on what materials were best suited to my needs…Lauren was always so enthusiastic, so patient, and such an amazing person to work … Read more

great service overall. fast turnaround. Best Wishes, Ashutosh. Here is the link to the original post on the Google Reviews.

I’m very satisfied with the service, the product I order came as I expected. Very beautiful and clean setting. Thank’s Katherine, thanks all at The Sapphire Company. Best Wishes, Jose. Here is the link to the original post on the Verified Reviews.

Our experience with the NSC was remarkable. Lauren went out of her way to be patient with our ever changing design vision. She looked for ways to match her experience with our ideas and the result was nothing less than amazing. It was a once in a lifetime purchase from … Read more

Love the Natural Sapphire company! My husband got my engagement and wedding band from them and they were phenomenal to work with. 11 years married and we had them do a custom ring for us to represent our family (six sapphires with intertwined diamonds to show connection and love). Our … Read more

Fast response, easy site to use. Best Wishes, Jason. Here is the link to the original post on the Verified Reviews.

I love that you can pick and design your own rings. I had read a review that they had a verification protocol to make sure you were who you said you were, but that was fine and very discretely done. Katherine Hoyt was lovely to work with and kept an … Read more

Katherine was amazing at helping me find the perfect engagement ring. She promptly answered every question I had and assisted me throughout the buying process. Although we have been exchanging e-mails for months, she never pressured me to buy the ring until I was ready. The Natural Sapphire Company is … Read more

Lauren was very helpful and a pleasure to work with! She provided excellent customer service and kept close communication through product delivery. The stone and ring received were identical to what was shown on the website, no false advertising. Would highly recommend The Natural Sapphire Company to anyone! Best Wishes, … Read more

I have ordered from Lauren on three separate occasions. Each time she has been incredibly helpful. I consider myself a difficult customer due to the idea I have in my head and Lauren figures out what I’m looking for and overdelivers every time. I cannot say enough nice things about … Read more

Lauren was very pleasant to work with. She was very communicative and provided me with all the information I needed about the stones. Best Wishes, Carlos. Here is the link to the original post on the Google Reviews.

The Natural Sapphire Company is amazing! I purchased my wedding band and wedding jewelry from them. Lauren was so helpful! I had a million questions and she patiently answered every one of them. A couple of my pieces are custom and Lauren made the design process a breeze. I can’t … Read more

We enjoyed a wonderful experience working with Katherine and Lauren at The Natural Sapphire Company. They worked with us closely to ensure that the ring we purchased was exactly what we wanted, from the stone to the setting, the fit, everything. And, the ring is amazing! We could not be … Read more