Ordering a ring from the other side of the world over the internet was a new experience for me. The service was always kind and helpful. The ring was amazing and I now have a beautiful fiancée. She loves the ring so much she nearly ran a red light as … Read more
At The Natural Sapphire Company, our primary focus is customer satisfaction.
Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.
If you’d like to see reviews outside of our website, please visit the reviews on the following sites.
Mary W. looked after me, beyond the call of duty, impeccably and, I am a quite demanding customer. The ring arrived in UK in less than 3 weeks and it is stunningly perfect. The stone seems magical and its setting was beyond my expectations. The ring came out blameless and … Read more
Great customer service experience. Thank you! Best Wishes Mark. Here is the link to the original post on the Trust Pilot.
Awesome! Came in good time. Looks gorgeous! Best Wishes, Melissa Rezends. Here is the link to the original post on the Trust Pilot.
I had a 5/5 experience with Natural Saphire Company. I bought 2 rings for my wife from them, one was an infinity band and other was a blue sapphire ring. I worked with Caitlyn Perlman, who was really friendly and prompt with answers to my questions. First all, she helped … Read more
First of all, my ring almost got more compliments than I did at my wedding! This sapphire is just stunning and the process was amazingly easy! Caitlyn was a huge help and I would recommend her and the company to anyone! I look forward to purchasing with The Natural Sapphire … Read more
Caitlyn was extremely helpful in my rings purchase. She made the entire experience easy. My sapphire engagement ring is beautiful. Best Wishes, Kathryn Turner. Here is the link to the original post on the Trust Pilot.
Quality gems and excellent customer service! Caitlyn was very knowledgeable and a pleasure to work with. Best Wishes, Michael Hammett. Here is the link to the original post on the Trust Pilot.
I got my sapphire from them about 1.5 years ago. Great company with a huge selection and fair prices. You get what you pay for. The yellow sapphire I purchased is exactly as expected, strikingly beautiful and excellent quality. The 360 views really help you picture what you’ll get. I … Read more
Awesome highly recommended! Best Wishes, Debbie Scott. Here is the link to the original post on the Trust Pilot.
An excellent experience. Erika went out of her way to ensure I got exactly what I wanted. I would recommend this company to anyone anytime. Best Wishes, Ted. Here is the link to the original post on the Trust Pilot.
I encountered The Natural Sapphire Company surfing the web for “natural sapphires” given that my girlfriend expected that I didn’t propose her with a diamond. Since my first look through the web page, I was amazed by the vast inventory and diversity of options they have. The education link was … Read more
An absolutely perfect model of a professional company that really strides to put the customer first. I’m one who asks a lot of questions along the way and Caitlyn had no problem helping answer these. The amount of detail and pride they put into each ring shines through with the … Read more
Mary was so pleasant and professional! As with all the reviews I read, I would have absolutely no hesitation in recommending the Natural Sapphire Company to anyone. Best Wishes, DS. Here is the link to the original post on the Trust Pilot.
I never buy jewelry online and was leary, but dealing with Caitlyn was a very positive experience. I received exactly what I was looking for and I received it very timely. A great experience with surpassed expectations. Best Wishes, Chris. Here is the link to the original post on the … Read more
Mary W is the best! Mary, Thank you for all of your help with the sapphire. You helped me feel comfortable ordering such an investment sight unseen through the internet, and in the end, I could not be more happy with the results! More importantly, my wife loved it!!! And, … Read more
I must have asked hundreds of questions and none was ignored by Caitlyn. She is a joy to work with and I couldn’t have asked for a better person. Best Wishes, AG. Here is the link to the original post on the Trust Pilot.
Erika at the NSC is one of the best professionals I have ever worked with, in any industry. She is so responsive, and knowledgeable, and has made this whole experience very pleasant and enjoyable. She really does go the extra mile and has my highest recommendation. Everything, top to bottom, … Read more
We had an excellent experience overall and would recommend this company with no reservations whatsoever. The service was much better than we expected. Mary, our sales associate, had the patience of Job. The stone was superlative. The price was better than anything we could find locally by a large margin. … Read more
They were on top of things and the ring is beautiful!!! Caitlyn did a great job keeping me informed. This is our fourth purchase from them. Best Wishes, Tamara Francis. Here is the link to the original post on the Trust Pilot.
Great experience and beautiful product! Very easy to use and super attentive customer service. Caitlyn was a huge help and made sure I was updated on the process. Would definitely recommend. Best Wishes, Jenny Gates. Here is the link to the original post on the Trust Pilot.
My experience working with Caitlyn was an absolute pleasure. She responded to every one of my emails promptly, knowledgeably and respectfully. Once I chose a ring that I wanted, the transaction was seamless and professional. My ring is absolutely beautiful and 100% as advertised. I would recommend this company over … Read more
A lovely company to deal with. Caitlyn was professional and helpful throughout. The custom renders, in particular, are very helpful. Would definitely recommend the Natural Sapphire Company Best Wishes, Pete. Here is the link to the original post on the Trust Pilot.
I had a fantastic experience ordering from The Natural Sapphire Company! Exemplary customer service and products made them stand out in my mind Best Wishes, Harrison Grogan. Here is the link to the original post on the Trust Pilot.
My experience with The Natural Sapphire Company exceeded my expectations. Erika was wonderful assisting with my questions, clarifying the return policy, and discussing payment info. She was polite, prompt, and definitely patient! She provided suggestions best suited to my preferences and I felt that she was more interested in making … Read more
This is our third time buying something from the NSC and I have loved every bit of every experience. Erika spends a lot of time and care making sure everything goes smoothly. The designers are amazing and can send you photos of your jewelry that are gorgeous! LOVE them. Best … Read more
My experience with the Natural Sapphire Company was perfect. Extremely helpful with me through the process, and the ring is absolutely amazing. I’m so happy and will definitely return for Christmas and anniversary gifts. Best Wishes, Michael Coburn. Here is the link to the original post on the Trust Pilot.
Excellent customer service! They made me feel at ease throughout the whole process. My fiancée loves her ring so much!!! I’ll be getting her wedding band with the natural sapphire company too. I’ll be sure to refer my friends!! Best Wishes, Joey St Cyrus Here is the link to the … Read more
The Natural Sapphire Company was perfect! I worked with Caitlyn and Erika to pick out a stone and setting for an engagement ring. They were fantastic! Communication was excellent, and most importantly, the ring is absolutely beautiful. Highly recommended! Best Wishes, Mike S. Here is the link to the original … Read more
I love my ring! It exceeded my expectations. I love yellow and dreamed of a yellow stone but was worried it wouldn’t look right. It’s beautiful. I’m probably going back for an eternity band. Best Wishes. Bethl Fender. Here is the link to the original post on the Trust Pilot.
I worked with Caitlyn Perlman and Mary Whitney to purchase an engagement ring for my girlfriend. They were very helpful in the process and answered all of my questions. What stood out to me about their service is that Mary Whitney emailed me the day I was scheduled to receive … Read more
I ordered an engagement ring for my fiance and it was a fantastic experience. Anytime I had an inquiry the response was prompt and positive. I received the ring before the predicted date of arrival as well. Most importantly the ring is exquisite, exactly what I wanted for my girl. … Read more
I’m more than satisfied with my new natural raspberry sapphire ring! It is simple and very feminine. Exactly what I was looking for! Best wishes, Anna Bretches. Here is the link to the original post on the Trust Pilot.
Very knowledgeable staff (I worked with Caitlyn) and great service – I purchased a stone and necklace combination for an anniversary gift and do to a slight change in plans, I needed the necklace a few days sooner than anticipated. NSC was able to accommodate my somewhat rushed request and … Read more
The site was very easy to use in selecting the stone and designing the ring. Payment was simple and efficient. There was constant feedback on production progress and delivery timelines. Erika was excellent in her communication with me. The ring is beautiful. Best Wishes, Anthony Here is the to the … Read more
Exceptionally good service from Mary; her communication was great. The stone is exactly as described and the presentation documentation most impressive. I would recommend The Natural Sapphire company without reservation. Best Wishes, NJ. Here is the link to the original post on the Trust Pilot.
I worked with Mary W. and she was a delight to work with! The jewelry industry can be extremely difficult to work with but working with the Natural Sapphire Company was effortless and frictionless. I was able to get 3D rendering of my ideal ring with the stone I liked … Read more
I was apprehensive about purchasing jewelry online, but the Natural Sapphire Company eliminated that almost instantaneously. The client service is fantastic and makes the shopping experience a breeze. And the product matches the excellent service. You really can’t go wrong with this company. Best Wishes, Kris D. Here is the … Read more