Educated, patient customer service. The whole process was just as they said….”you can trust us”. I admit to being watchful, never having done this type of business on line. I spent about a month in research, before I selected a company. Caitlyn sent multiple pictures of sapphirres I was interested in, placed on her hand,...

Amanda has done an excellent job in providing me a hassle free purchase experience for my natural yellow Sapphire loose stone. As for the Yellow Sapphire stone which I have procured, it is almost perfect in many ways except for its color. If its color can be as vibrant as shown in the video, then...

Their customer service far exceeded my expectations. I had worked with Amanda for months on selecting the perfect sapphire. She responded promptly to my requests, and went above and beyond sending me extra photographs and descriptions of the stones. She was extremely helpful and very willing to help. Everyone that has seen my sapphire is...

The item arrived on time, perfectly packaged and elegantly displayed. Product was exactly as ordered and Amanda Ng was a delight to work with! I will highly recommend The Natural Sapphire Company to all! I look forward to additional purchases in the future. Best Wishes, Donald C Here is the link to the original post...

For my 20th anniversary I picked out a mount and sapphire to put together for my wife. I did this all online using their most excellent website. Caitlyn contacted me and ensured all of the pieces would work and submitted a nice rendering of the final product before ordering. The ring was received in a...

After studying its website, including the magnificent sapphires it sells, my husband and I decided to check out the Natural Sapphire Company and made an appointment. We had no idea what it would be like. We found out immediately: the entire experience was absolutely fabulous. From the moment I called to set up an appointment,...

Highly recommended, with impressive customer service before and after purchase. Truly felt taken care of and would definitely use again. My (now) fiancée is one happy woman! Caitlyn was very patient, informative and kept me updated with every step of the process. Always very helpful with my questions (hundreds!) and concerns. The final result turned...

I am so happy with the two rings I brought for my soon to be wife! She is happy as well! The quality of the jewelry The Natural Sapphire carries is nothing less than awesome! I strongly recommend this company! I you have the opportunity to work with Caitlyn, you will get nothing but superior...

I am a rock hound. I especially like to have and look at the small fascinating miracles borne from the earth. The unheated sapphire I purchased from the Natural Sapphire Company had silk crystalline structure intersecting at 60 degrees, a bit of the iron metal crystal causing the color and a small developing crystal within...

My order came in yesterday and I can not stop looking at this gorgeous sapphire engagement ring! It’s absolutely breathtaking and I get compliments everywhere I go. The stone qualify is remarkable and the ring is comfortable to wear. Caitlyn Perlman was fantastic and easy to communicate with. I would recommend the Natural Sapphire Company...