I made an error in ring size when ordering two rings to complement my wife’s existing eternity ring. The company rep, Caitlyn, facilitated the return of the rings, came up with a solution to re-size the rings to be esthetically compatible with the eternity ring, and accomplished the whole process expeditiously to be available for...

Caitlyn is great and the necklace we bought is beautiful. Love them. Best Wishes, Chien Here is the link to the original post on the Trust pilot.

I worked with Su Su to design a custom ring and could not have been happier with the service and the end result. Su Su was always very quick to respond to my questions and patiently talked me through my many options. I would happily recommend them to anyone! Best Wishes, Sophia Here is the...

From the very first email I wrote, I received the most exceptional level of customer support… and it continued at this level until after my ring arrived! The sincere thought, care, patience and time that the team- especially Michael Arnstein- invested into the creation of my dream ring was felt throughout the entire experience. I...

Amanda was very helpful and accomodating Best Wishes, David Here is the link to the original post on the Trust pilot.

I spent days (several actually) going over the Montana Sapphires with both Caitlyn and Michael. The Sapphire I wanted was very specific along with my design for the ring. Any and all questions I had were answered promptly and the detail that was shown for each stone description was well thought out and provided me...

A Natural Sapphire ad appeared as I clicked on a youtube clip so I took a look at the website. And I just happened to be in the market for a pair of blue star sapphire earrings. And Natural Sapphire just happened to have a pair that fit my budget. As a gemologist and sometime...

Worked out well, ring is great! Best Wishes, Cal Phillips Here is the link to the original post on the Trust pilot.

Prior to purchasing, I did a lot of research on sapphires. Turns out, The Natural Sapphire Company met all the criteria I was looking for: natural untreated sapphires accompanied with written documentation to verify their origin & authenticity. It took me four months to finally pick out the ideal gems to have them crafted to...

Amanda and the team at The Natural Sapphire Company were great to work with! The quality of the jewelry is top-notch and are delivered with GIA paperwork. The customer service is great, as well! Amanda took photos of a few different stones I was considering which was helpful since this was an online purchase of...