I was searching for sapphire pendant inside a pave diamond setting for our anniversary and had checked with Jared and other online stores. Finally came across NSC and here are the reasons why I decided to order from them – (1) they had many many many positive customer reviews (this is quite obvious) and (2) while there were a few less than positive reviews, the customers later all stated the owner personally addressed and made good the situation and (3) the website’s ability to show the details of each individual stone along with certifications and (4) the price of the setting changes whenever the stone (size) is changed, which led me to believe I am really paying for a custom made product. So I ordered the pendant just a week before our anniversary and was told it will not arrive on time (this is not their fault but mine alone); however, Lauren offered to send me laminated documents of the pendant so I won’t be empty handed come the special day, which was a very nice gesture. As we anxiously waited during the next few days, the pendant finally arrived and it was gorgeous, and the packaging along with the entire presentation with the heavy metallic box was beautiful. The overall experience was very satisfying and I will definitely be ordering more gifts from NSC, and one day maybe become a collector of their stones.

Very excellent website. Two thumbs up to everyone in your technical team, and the photographer and writer 🙂

If I may make a small suggestion, that would be to add an order tracking service to the already awesome service.

Best Wishes,
Hisun Led

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