Could not possibly be happier with my engagement ring experience than with Lauren and Natural Sapphire. I was in the midst of ring shopping when the pandemic started, which meant I had to pivot quickly and do most of my shopping online. While picking out something like an engagement is harrowing enough in-person, I was fully expecting shopping online to be a nightmare, particularly for sapphires which do not have anywhere near (generally speaking) the same level of documentation and info as diamonds. I had so many questions: how would I know the stone was legit? How would it actually look in the light vs. the photos? What if I didn’t like it with the setting? What about post-purchase care if something goes wrong?

From my first email to the ring showing up at my door, Lauren did an amazing job putting my mind to ease. Not only did the gems have way more documentation and third-party reports than other sites and stores, Lauren went above and beyond to mock up several different 3D versions of the ring with different stones, send me videos of the stones I was interested in, take videos of how each stone looked next to each other, and give her opinion of what would look best in the setting I picked out. Besides the ring itself Lauren was amazing to work with -attentive, followed up and made the experience easy. Lauren also provide a pretty comprehensive list of post-purchase amenities (free lifetime warranty, free first time resizing, lost pave in first year) which made me confident that if any issues happened Lauren & Natural Sapphire would have my back. Thankfully haven’t needed any of that as the ring is beautifully made and has been easy to take care of.

Could not recommend Lauren and Natural Sapphire enough! Check out the ring in the picture that my fiance loved from the minute she (lucky for me) said yes!

Best Wishes,
Daniel.

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