Testimonials

I’m a repeating client, and I always have a good experience. This time, I went through examining 4 or 5 bracelets before choosing — all remotely via FedEx. Most were not yet listed on the website and Erika happily went in search of possibilities. Patience! I am very content with … Read more

Really fabulous service. Lauren was very responsive and the ring was designed perfectly. It looks amazing. Very happy and would use their services again Best Wishes, Rebecca Assice, Here is the link to the original post on the Trust Pilot.

Great Experience I ordered a pendant for my wife. As soon as the order was placed I received status updates regarding my order. The pendant was packaged beautifully and arrived quickly. After the order arrived Lauren Kelly sent me a follow-up email to ensure everything went great. I highly recommend. … Read more

Very personable and easy to work with. Thank you Mary, she said yes! Best Wishes, Bryant De Strake. Here is the link to the original post on the Trust Pilot.

I started searching for the perfect sapphire for my wife to celebrate our 45th wedding anniversary and quickly settled on The Natural Sapphire Company based on its outstanding customer reviews. It is a pleasure to attest that choosing the Natural Sapphire Company was a very good decision. The sapphire is … Read more

I am so happy with my experience with The Natural Sapphire Company! I would always get prompt responses, an above-and-beyond service, and the actual ring is something I could not be more proud of. Amanda was very polite, helpful and an all-round pleasure to work with. Best Wishes, Stephen Pinks. … Read more

We absolutely love the ring. I am so happy that it matches my engagement ring. I want to thank Erika for all her help and understanding. I was initial worried about ordering online. All my fears and concerns were washed away with the great staff. They made me feel safe … Read more

A local jeweler recommended this site to me and I was very impressed. My engagement ring is just what I wanted. The customer service is very personal. You get a name and email to interact with from the start: Mary was great for us. Best Wishes, Madeline. Here is the … Read more

Great Experience with The Natural Sapphire Company. I would highly recommend if your looking for a Sapphire setting for a ring or an engagement ring The Natural Sapphire is the place to purchase your ring. The people were very friendly, helpful, and helped me find the sapphire I was looking … Read more

Purchased my fianceès engagement ring from the natural sapphire company. Lauren was fantastic, she sent me regular update emails and was so helpful through the whole process, the ring was slightly too small when it arrived (we got the wrong U.S size when doing the conversion) but Lauren was quite … Read more

Mary Whitney was exceptional with her assistance in providing me the details and expertise I needed to make an informed decision on such an important purchase. The end product was perfect, and that is a direct reflection of the customer service of The Natural Sapphire Company. Best Wishes, Jay. Here … Read more

Every aspect of my experience shopping and purchasing from The Natural Sapphire Company was top notch. Everything, from navigating the website, to emailing or calling with questions, placing the order, processing the payment, having the sapphire shipped, as well as the packaging, presentation and included materials was exceptional. I would … Read more

I can’t thank you enough Lauren for all your patience and advice throughout this process. I was hesitant at first to do this online, without ever seeing the product in person but you found ways around that by taking videos of the stones, and doing renderings of the ring to … Read more

Amazing company and experience! I wanted an ethical sapphire for my engagement ring. After doing some online research I came across The Natural Sapphire Company. After some emails back and forth with Lauren, my fiancé and I made an appointment with Lauren to see the sapphires. I ended up deciding … Read more

We had never purchased an expensive loose stone or piece of jewelry on line before, but for our 10th anniversary my husband wanted me to have something unique that I would love. Erika help us design just the right thing. The computer generations help immensely. When I opened the picture … Read more

Very helpful assistance from staff members. It is rare to find shopping advice coming from someone’s heart. Best Wishes, Robin W. Here is the link to the original post on the Trust Pilot.

The sapphires I received are beautiful! They are perfect for the ring I am having made to wear on my wedding day. I highly recommend this company for high quality gemstones. The communication was also excellent! I always got a response back quickly! Lauren was great! Best Wishes, Lisa Fogle. … Read more

The Natural Sapphire Company provided a very professional and considered service. I really enjoyed liaising with Lauren Kelly firstly about a ring, and then as my ideas changed, about purchasing a loose sapphire I then intended to make into a ring with recycled gold here in Australia. Lauren was so … Read more

This was an excellent experience in every way. It was fun shopping for the sapphire for a replacement wedding band – so many to choose from, in a great range of sizes, shapes and costs. I loved looking at the 3D graphic model of each stone where you could really … Read more

This was a very positive shopping experience overall. I picked out a number of rings online, then went to the showroom where Lauren very patiently allowed me to look them over and compare them. She was very informative. The stones and jewelry were all very beautiful, and I and my … Read more

I had a great experience with The Natural Sapphire Company. I dealt with Mary Whitney. She answered every question I had , probably a few questions I asked more than once. I feel that she answered with honesty and I did feel that I could trust her. I came into … Read more

I don’t have enough good things to say about The Natural Sapphire Company and Lauren, who helped us find our engagement ring. First of all, the display room is incredible. Lauren met with us with a number of ideas about the types of gems we wanted to see. She took … Read more

I had a thoroughly professional and enjoyable experience dealing with the NSC. The product range is great, the service is friendly and knowledgeable and the process smooth. I can thoroughly recommend the company. Best Wishes, Oliver C. Here is the link to the original post on the Trust Pilot.

Beautiful sapphire ring with sparkling, brilliant diamonds on either side. I couldn’t be more pleased with seeing it up close (vs. over the web) and my wife says it’s her favorite ring (including her 2+ ct. diamond). Salesperson Lauren an absolute gem herself to work with. Highly recommend this company. … Read more

I purchased an engagement ring–rose gold pear halo with a blue/green sapphire–and it’s absolutely beautiful. I don’t have much in the way of review because the whole process was simple, but here are a few thoughts. 1. The photoshop preview is a really nice touch and very well done. We … Read more

The Natural Sapphire Company was very quick to provide me with updates proactively on the status of my order, even telling me when it was shipping before I had received automated notices from the carrier. They also followed up post delivery to ensure we were happy with the ring and … Read more

Lauren was absolutely amazing and made the entire experience so easy and enjoyable! I will represent The Natural Sapphire Company and Lauren to everyone! Thank you again so much for everything! Best Wishes, Tyler Thomas. Here is the link to the original post on the Trust Pilot.

I couldn’t be happier with my experience. This is my second time using the create your own feature on their website, and the whole process start to finish was once again seamless. Lauren’s communication was excellent and my ring was delivered in less time than anticipated. I highly recommend The … Read more

We discovered The Natural Sapphire Company in the process of trying to recreate a lost heirloom ring. Their incredible website, which provides customers with 3D info and 360 degree video of the stones in their inventory, made it possible for us to select the perfect sapphire. What tops their user-friendly … Read more

The yellow sapphire is absolutely gorgeous, and the packaging plus all the information with a beautiful little box..what can I say more?. It’s shows true professionalism and care for clients needs. You guys are amazing!!! Bravo!!!! Best Wishes, Gerald Anthony. Here is the link to the original post on the … Read more

The quality is perfect and exactly same as shown on the website, shipped so fast. Best Wishes, My. Here is the link to the original post on the Trust Pilot.

Lauren was fantastic. My(now) Fiancé, and I would recommend this company to anyone looking for an engagement ring… I came into the shopping experience with SO MANY ideas of what I wanted- I think I actually said to Lauren-“Art Deco…but modern”. Needless to say the idea of picking just one … Read more

We recently purchased a sapphire engagement ring and matching wedding band from The Sapphire Company. I was nervous about purchasing a ring online without seeing it in person, however their return policy gave me comfort that if I didn’t like the engagement ring, I could return it without issues. Note, … Read more

I have recently purchased a sapphire from Natural Sapphire Co, and I could not be more happy with them, or the sapphire! Kelly made the whole experience very easy and happy, and always responded so quickly to my requests – even taking extra photos of the stone I liked on … Read more

I do not typically leave online reviews. However, Lauren was so excellent that I felt compelled to share. I am absolutely thrilled, and am recommending The Natural Sapphire Company to all of my friends and family. I was highly skeptical about ordering such an important item online, but they made … Read more

Great attention to service and assisting me with my purchase. Purchase was fantastic. Definitely shopping here again. Best Wishes, MW. Here is the link to the original post on the Trust Pilot.

Great attention to service and assisting me with my purchase. Purchase was fantastic. Definitely shopping here again. Best Wishes, MW. Here is the link to the original post on the Trust Pilot.

After realising I had found the perfect woman that I wanted to spend the rest of my life with I soon found myself and her planning a great adventure together when we booked a trip to trek to Everest basecamp which she had wanted to do all her life, I … Read more

Another perfect piece of jewellery, with a sapphire pendant designed to match my engagement ring. It took a while to come up with the right design and the team were so patient with my requests and suggestions. Designing jewellery from the other side of the world is not an easy … Read more