Caitlyn is great. Highly recommend!
First off, let me just say that Caitlyn is the best. This review is way late (I bought the ring last year), but I want to make sure other people know how great it is to work with her and The Natural Sapphire Company. When I finally bought my ring, I had been in the market for a sapphire for some time. So when I finally found the stone that looked perfect for an engagement ring on their site, I requested a rendering of the stone in a setting. An email of the two together promptly followed, and once I realized I wanted to try a different setting, another one was sent just as quickly. In the process of making an appointment to see the ring in real life, I had several questions for Caitlyn. She answered my many emails promptly and with great care, never making me feel like a burden. Making an appointment during the week is difficult with my job, but she was very flexible and responsive. When I did finally get to see the stone in person, I was blown away by how beautiful it was. I also asked to look at several other stones and ask many more questions. Again, Caitlyn was more than accommodating and guided me through the process and explained a lot of the technical terms I was less familiar with. After looking at all of my options, I decided to buy the stone I first saw. Payment was easy, and it only took two weeks for the ring to be placed in its setting and finalized for pick up. The final product is truly gorgeous, and I couldn’t be happier with the entire experience. I was very hesitant to work with a company that I found online, but I have to say, all the reviews are right—this is a great company to buy sapphires from. Highly recommend!
Here is the link to the original post on the Trust Pilot.