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Great Experience, Fair Price, Good Service, Excellent Product!!

I have wrote this same review on yelp with pictures uploaded if anyone is interested to see
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I have purchased many loose diamonds before in the past, so my knowledge of diamonds is a bit above average I would have to say. In trying to go a different route other than diamonds (FYI: sapphire is a stone of royalty), I stumbled upon sapphire. However, when it came to Sapphire, I had no knowledge of it at all. I did my first research online and read through many forums and posts. I have stumbled upon The Natural Sapphire Company after reviewing many websites that sells sapphires. I have extensively compared prices, color, cut, differences between heated and unheated, and what it means in terms of where the sapphire comes from. After much debate, I made an appointment online with the staff at TNSC. Erika was the person who assisted me from this point on.

Appointment scheduling: Very easy, no hassle. I had to change my timing after scheduling and was able to do it easily through email

Location: Its in NYC. I actually took a train from PA for 3.5hrs to visit the place in person. It is on the higher level floor. The décor of the place is very nice and elegant. I felt safe when I was there. I did not feel as if I was going to some crooked jeweler.

Staff: Erika was fabulous. Very courteous, respectful and was NOT forceful in trying to get you to purchase their gems. I come to understand that anyone who would walk away from TNSC would eventually come back to purchase their products. She kept in communication in every step of the way.

Process: I picked out two sapphire stones and two settings which I liked. Erika was able to offer recommendations. The visual depictions were sent to me a few days later in which I was able to review them in details. From my initial appointment until I got the ring was a few days more than 3 weeks, which is fair in my opinion.

Item: It was an engagement ring which I purchased. It was a 2.9 ct medium blue sapphire with a sunburst appearance diamond platinum setting. The ring was beautiful and far exceeded my expectations. One of my friend whom I showed it to said I made an excellent choice and he rarely comments positively in my taste for things. Needless to say, the packaging was amazing. FedEx delivery overnight as promised.

Payment: I paid by credit card without any issues.

Experience: Overall, I had an excellent experience. I will be coming back to purchase wedding bands definitely.

Take home message: I am sure other sapphire companies are great as well. with TNSC, my experience was easy and no pressure. The prices were very fair in my opinion. The fact that I got a chance to go in person to check out the gem, I would definitely pay extra for that. If you are on the fence, don’t hesitate, contact them. You will be surprised. I have also upload some pictures of the ring. Hope it turns out as good as it looks in real life.

Best Wishes,
Eav Lim.

This is the link to the original post on the Trust Pilot.