This page lists a collection of the many positive experiences that our customers have had working with us. The customer reviews you find below were not solicited, and have been sourced from independent, public websites including Google Reviews, TrustPilot, Verified Reviews and others. We take pride in our product, our work, and our high level of customer service.
If you'd like to see reviews outside of our website, please check out the following sites:
Published on October 1, 2025
Charlotte has worked tirelessly to make the perfect custom ring for me. She has consistently communicated with me and made sure I was completely satisfied with the ring I ordered. She went above and beyond by sending me videos of the gems in different lighting and informed me as much as she could about the...
Published on September 29, 2025
I had a great experience ordering a custom engagement ring with Charlotte at the Natural Sapphire Company. They had a good selection and helpful tools for getting a sense of what the final product would look like before ordering. When I received the final product it looked just like the images generated before the purchase...
Published on September 26, 2025
Great experience buying a custom order engagement ring! Best Wishes,Catherine Steitz Here is the link to the original post on the google reviews.
Published on September 25, 2025
Beautiful ring for our 20th anniversary! Great customer service. Thank you for the assistance Charlotte! Best Wishes,Sarah & Keith Headley Here is the link to the original post on the google reviews.
Published on September 25, 2025
I am very happy with all my jewelry from The Natural Sapphire Company. For this specific item, the stone is stunning! Thank you! Best Wishes,Vicki Burrows Here is the link to the original post on the google reviews.
Published on September 25, 2025
I had a very nice experience with the purchase ! The emerald is perfect, and Charlotte followed up with the whole process . Letting me know where the emerald was and the time it would be shipped to me. So I had no worries even though the shipping was delayed for half month . I...
Published on September 22, 2025
3nd time ordering. no issues a+ Best Wishes,Jeff Badell Here is the link to the original post on the google reviews.
Published on September 21, 2025
Thank you beautiful. Best Wishes,Lucia Lockstidt Here is the link to the original post on the google reviews.
Published on September 17, 2025
Beautiful sapphire! Every step of the process was easy. Definitely recommend for anyone wanting something more unique than a diamond. Best Wishes,Ashley Beardsall Here is the link to the original post on the google reviews.
Published on September 16, 2025
Working with Katherine and The Natural Emerald Company was a delightful experience. Katherine is amazing! From start to finish, she was very patient, knowledgeable, and truly cared about helping me find the right emerald. She helped me with the clarity, color, and setting details, ensuring that the composition complemented my requirements and sense of style....
