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Reviews

At The Natural Sapphire Company, our primary focus is customer satisfaction.

This page lists a collection of the many positive experiences that our customers have had working with us. The customer reviews you find below were not solicited, and have been sourced from independent, public websites including Google Reviews, TrustPilot, Verified Reviews and others. We take pride in our product, our work, and our high level of customer service.

If you'd like to see reviews outside of our website, please check out the following sites:

I couldn’t be happier!

I couldn’t be happier!

I would like to extend a special thank you to Miss Lauren Nelson! I spoke with her several times over the course of a year and my emails/phone calls were always answered in a timely manner. I ordered a silicone replica which was very helpful with sizing, and ultimately helped me choose my final stone/setting...

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My lady loved it!

My lady loved it!

I can’t thank Lauren and the rest of The Natural Emerald Company team enough for such a great experience. They took the time to make so many different renderings of different designs, emeralds, and sizes until we found something that matched my vision. My lady loved it! I highly recommend The Natural Emerald Company. Thank...

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I highly recommend!

I highly recommend!

Excellent experience, great selection of beautiful sapphires, and quick shipping! Everything is excellent quality. I highly recommend! Best Wishes,Ben Thompson Here is the link to the original post on the google reviews.

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Thank you so much for everything!

Thank you so much for everything!

From start to finish it was nothing but a great experience Lauren communicated well with everything I am so happy with the end result the ring is beautiful. Thank you so much for everything. Best Wishes,Jamaal Tucker Here is the link to the original post on the google reviews.

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Thank you!

Thank you!

I’m delighted and grateful to Lauren for our collaboration. Despite the small order, I was pleased with her attitude and communication. Thank you! Best Wishes,Kaspars Zalpeteris Here is the link to the original post on the google reviews.

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Excellent service!

Excellent service!

I’m very happy with my purchase–excellent service and beautiful, well-crafted jewelry. I requested changes to a setting the company offered. They were very responsive and made the changes just as I had requested. Also, a shout-out to Katherine, who was so patient and pleasant in answering all my questions throughout the process. Best Wishes,Elyktra Eisman...

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So in love with my new piece of jewelry!

So in love with my new piece of jewelry!

I customized a gorgeous lavender sapphire gold ring with marquise diamonds and it turned it to be entirely exquisite. Marie was very helpful with the customization process and sending me the rendered examples. Excellent and professional customer service. I wouldn’t hesitate to create another ring with her and the company. So in love with my...

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The ring is beautiful!

The ring is beautiful!

Wanted a nice gift for my wife for our fortieth. Selected a nice emerald and setting myself. I found the process easy and informational about the final product. I had no surprises – the ring was exactly as the process led me to believe it would be. Katherine was a pleasure to work with. She...

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Great customer service!

Great customer service!

Great customer service, I received what I ordered! Best Wishes,Abbey Lynch Here is the link to the original post on the google reviews.

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