At The Natural Sapphire Company, we work hard to earn your trust. But from time-to-time, mistakes can happen. Perhaps a missed delivery deadline for a custom designed order; or perhaps an incorrect ring size that requires a minor adjustment. Regardless, we work hard to make things right, which is why we've earned a reputation for finding quick resolutions to most complaints should they arise. Below you will find a collection of honest customer reviews and testimonials sourced from independent, public review websites including Google Reviews, TrustPilot, Verified Reviews and others.
You are welcome to see these reviews yourself outside of our website at the following links:
Published on October 23, 2025
Thank you to Neli and the team at Natural Sapphire Company for a beautiful ring. Loved the process and communication. I will say the Color looks a little different in person than online but still very happy with my purchase. Best Wishes,Haashua Fauna Here is the link to the original post on the google reviews.
Published on October 4, 2025
had to make an exchange and it was painless A+ Best Wishes,Glen Knox Here is the link to the original post on the google reviews.
Published on September 12, 2025
The ruby hearts are beautiful although smaller than they looked in the description pictures. Came in a really nice display box that my wife will love. Also came with a very nice package of all the paperwork . Best Wishes,Peter Holzwarth Here is the link to the original post on the google reviews.
Published on September 11, 2025
We worked with Neli to have my ring customized. They answered all of our questions and were prompt with their responses. There was a bit of a delay due to some source by issues, but they were still able to get the ring to me in time! Would definitely recommend working with them. Best Wishes,Megan...
Published on June 30, 2025
She’s gunna love it! Thank you. Best Wishes,Kyle Geseking. Here is the link to the original post on the google reviews.
Published on June 16, 2025
Product is awesome. Best Wishes,Priyanka Patne. Here is the link to the original post on the google reviews.
Published on May 16, 2025
Everything was great, especially the service. I ordered a necklace and it’s very beautiful. It did come with the cleaning solution and a brush to clean it. The packaging was super sealed, the box that the necklace came in is very nice. I wasn’t expecting the necklace to be super thin. I feel like it’s...
Published on May 14, 2025
Nice emeralds but please switch from FedEx to UPS, FedEx is such a terrible delivery service, but the emeralds and service from the emerald company was 10/10. Best Wishes,Alex Rodriguez Here is the link to the original post on the google reviews.
Published on May 1, 2025
Beautiful ring! Great service. Best Wishes, Victoria Grando Here is the link to the original post on the google reviews.
Published on April 22, 2025
Great people and great products. Best Wishes, David Wasilko Here is the link to the original post on the google reviews.
