Customer Satisfaction is our Promise

At the NSC customer satisfaction is of prime importance.  As many people come to The Natural Sapphire Company to create the engagement ring of their dreams, we want to ensure that their experience will be a pleasant one. When we receive a request, our clients questions are answered promptly. The first step in creating a ring that will be cherished for a lifetime is selecting the center stone. This is not an easy task for the majority of our customers. There are so many options that it can  be slightly overwhelming. My task as a gemologist is to explain the various properties of each sapphire that will help them narrow down their list of favorite stones. We have various options that assist in this selection process. The best option is, of course, taking advantage of our  viewing policy. NSC allows our customers to view the  selected stones for five days and then come to a decision. I highly suggest this method, as in my experience, it is important to see the gemstone against your skin tone and judge the size of the sapphire’s dimensions. This will help you make an informed buying decision.

custom blue sapphire ring

The next step is selecting the perfect setting. All of our mountings are custom made, designed to the center stone. We are very happy to offer mounting suggestions as well. Our clients will receive a 3D rendered image to approve of the design and make any modifications that are desired. Therefore, you will have an exact idea of the overall appearance of the custom made jewelry item. This way our customers satisfaction is guaranteed.   There are many steps in creating these stunning pieces of jewelry and The Natural Sapphire Company will be there to guide you along every step of the way. I am certain that your experience with NSC will be as special and as one of a kind as your piece of jewelry.