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Reviews

At The Natural Sapphire Company, our primary focus is customer satisfaction.

This page lists a collection of the many positive experiences that our customers have had working with us. The customer reviews you find below were not solicited, and have been sourced from independent, public websites including Google Reviews, TrustPilot, Verified Reviews and others. We take pride in our product, our work, and our high level of customer service.

If you'd like to see reviews outside of our website, please check out the following sites:

Helpful and professional!

Helpful and professional!

Bought an engagement ring with the help from Neli who has just been amazing throughout. Nothing was too big of an ask and she was so friendly, helpful and professional. The ring is absolutely stunning and everything we were hoping for. Best Wishes,Nathan Mayhew Here is the link to the original post on the google...

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5 Star Review!

5 Star Review!

They reached out via email, so I felt assured during the whole delivery process. Best Wishes,Cyan Vaughn Here is the link to the original post on the google reviews.

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Great quality and craftsmanship!

Great quality and craftsmanship!

Quick 2-day delivery as promised. Package was securely shipped and arrived immaculately packed. Great quality and craftsmanship. I appreciated the professional customer service throughout via email from Charlotte Arnstein, Client Services, including a following up with a thank you email. Excellent service all around. I am very much looking forward to future purchases (bracelet and...

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5 Star Review!

5 Star Review!

Gorgeous!!!! Best Wishes,Laura Chang Here is the link to the original post on the google reviews.

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The whole experience felt very personalized and genuine!

The whole experience felt very personalized and genuine!

Absolutely perfect, honestly at a loss for words. Charlotte helped from start to finish with finding the perfect stone for my now fiancé. After looking at stones over a year ago to actually settling on one, she had made sure to stay in contact and give the same level of support and professionalism from just...

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Highly recommend!

Highly recommend!

I purchased a sapphire tennis bracelet From The Natural Sapphire Company. The stones were Beautifully matched and cut, the price was competitive, and most importantly my wife was thrilled. Highly recommend. Best Wishes,Peter Beale Here is the link to the original post on the google reviews.

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Shipping was extremely fast!

Shipping was extremely fast!

Stones look great, and the shipping was extremely fast, especially for the week before Christmas. Best Wishes,James Blackmar Here is the link to the original post on the google reviews.

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Great quality!

Great quality!

Wonderful professionals, great quality and tremendous customer service! Ask for Katherine Hoyt, she’s amazing at what she does! Best Wishes,Stefan Boyadjiev Here is the link to the original post on the google reviews.

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Highly recommended!

Highly recommended!

They were incredibly responsive and helpful, and the ring arrived in a timely manner looking exactly how I’d pictured it. Katherine in particular was an excellent representative and kept me in the loop throughout the process. Highly recommended if you’re in the market for a sapphire engagement ring! Best Wishes,Paul Rothstein Here is the link...

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Excellent service!

Excellent service!

Excellent service! Katherine was very helpful in every way – stone selection, setting guidance and insurance. I highly recommend The Natural Emerald Company. Best Wishes,Jeffrey Knight Here is the link to the original post on the google reviews.

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