Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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I was recommended Natural Sapphire by my friend whose bf bought the engagement ring for her here. I got mine here as well, and bought from the existing selection of engagement ring. Also bought a matching sapphire earrings. My bf and I are both very happy with our purchase. Best … Read more

Ordering my sapphire was very easy through the company’s website, however, I had a few questions before purchasing. Erika (the sales assistant) was very helpful and knowledgable and answered my queries very quickly. After ordering my stone, it got a little delayed by UK customs but Erika was very quick … Read more

This was such an amazing experience!! We started the process of looking for an engagement ring in local jewelry stores. I looked and looked in every jewelry store and online. The NSC’s name kept appearing. I was very worried about ordering a sapphire or any other type of expensive piece … Read more

Although I was hesitant to purchase my soon-to-be fiancé’s Centerstone online, I have to say my interaction with Mary was simply amazing! She kindly arranged for me to preview the stone with my jeweler so that I would feel comfortable with my purchase. The stone quality was absolutely impeccable and … Read more

I am very impressed with the experience from start to finish. Caitlyn was very helpful and my ring couldn’t have turned out more beautiful. Thank you. Best Wishes, Karla McCann Here is the link to the original post on the Trust pilot.

I love my pink sapphire engagement ring! It is beautiful and Mary was able to rush it to us so we got it before we left on vacation. The only tiny issue was that it was requested to be a size 5.5, but was really a 5.75. It is difficult … Read more

My experience with Natural Sapphire Company was amazing . Katylin was so helpful and honest . She made the purchase effortless and easy ,with her helpful and honest personality . Great job !!! Great people !!! Best Wishes, William Wilson Here is the link to the original post on the … Read more

Don’t have any reservations dealing with the NSC, I can assure you that the service is impeccable. I dealt with Caitlyn throughout the purchase process and she was amazing, handling all of my requests with courtesy and thoughtfulness. I would definitely use the Natural Sapphire Company again in the future. … Read more

Just as described, we bought the stone to be placed in a custom ring and all the reviews I read about NSC were spot on! They shipped it promptly and the packaging was impressive to say the least, I worked with Su Su and commend her on her professionalism and … Read more

Great products, great customer service, could not be happier with NSC. Thanks!!! Best Wishes, Jerome Here is the link to the original post on the Trust pilot.

I called to make an appointment a week prior to taking the train from Washington, DC to New York, because I wanted a sapphire stone and could NOT find any jewelers in the DC metro area who knew anything about sapphire rings. The owner made sure Caitlyn meet me at … Read more

With responsive associates and excellent product this company has a formula that will ensure success. I discussed my desires with multiple companies but the Natural Sapphire had what I needed and the best representatives. Use them and you will not regret it. Best Wishes, T. Dickerson Here is the link … Read more

Caitlin Perlman was our representative and we found her and the company’s web site to be helpful, informative and trustworthy. We will definitely be interested in purchasing additional sapphires in the future! Best Wishes, Diane Lewis Here is the link to the original post on the Trust pilot.

My ring arrived today and I LOVE it! I have been looking for a sapphire ring for a while, and I came across The Natural Sapphire Company online. I visited their showroom in New York and looked at a few stones, and discussed settings. Caitlyn was so helpful throughout the … Read more

Most professional staff and service. We love the ring and stone. They even set it lower for me as I did not like the high setting. Easy and quick process with really good after sales service and a team that’s dedicated to client satisfaction. Best Wishes, Jacques Here is the … Read more

We loved our purchase from NSC! I purchased a ring for my wife for our 5th anniversary and she LOVED it! I had the ring back due to a VERY slight defect (my ocd was kicking in) and they promptly paid to have the ring sent back, melted down, and … Read more

My beautiful natural yellow sapphire ring was even more beautiful in person than depicted on The Natural Sapphire company website. My jeweler who was very impressed with the ring confirmed that it was just as described. I would highly recommend The Natural Sapphire Company for the quality of their sapphires, … Read more

Beautiful ring and great communication. Best Wishes, Robbie Dolan Here is the link to the original post on the Trust pilot.

Caitlyn was great – she answered all my questions and sent lots of pictures so I could make an informed decision Best Wishes, John Kantzes Here is the link to the original post on the Trust pilot.

Caitlyn was a great help and the rings are fantastic. The engagement setting I selected didn’t have a matching band…so they made one for me! I stayed within budget and received the finished rings withing the time frame I requested! Thank you so much! Best Wishes, Dallas Longshore Here is … Read more

Like a lot of reviewers, I was a little hesitant to order an important piece of jewelry online. Mary assisted me with my many questions & I was pleasantly surprised when my ring was shipped more than a week earlier than I expected…that doesn’t happen often in business! I appreciated … Read more

I had a wonderful experience working with Caitlyn and the NSC team on my engagement ring. I came to them with ideas but no direction. They helped me from start to finish come up with a ring that was beyond my wildest dreams. My now fiancé loves it with all … Read more

I really liked that they would send you the stones to see before you buy. Mary was very helpful. The finished product is amazing! Best Wishes, Geoff Here is the link to the original post on the Trust pilot.

My husband and I were looking for a unique stone for my wedding set and came upon The Natural Sapphire Co. We had some questions and received a response via email then follow-up calls giving us a very personal and real experience, Once we decided on a stone – shipping … Read more

From the very beginning Caitlyn was so helpful as we were trying to make our decisions. When we were ready to buy, there had been a price change, and they honored the lower price that was in our cart, no questions asked. When we first got the rings, they weren’t … Read more

Caitlyn was wonderful throughout the entire process. When I started researching in January, she replied to my emails promptly and thoroughly. I am always cautious about buying things this expensive over the internet, so my wife and I flew to New York in April to look at the various stones. … Read more

I am so happy and overjoyed with the job that was done on my engagement ring. The Natural Sapphire Company out did themselves! The quality and craftsmanship is with out a doubt exceptional. My fiance and I we’re clients of Amanda who was very helpful and wonderful to work with. … Read more

My girlfriend always hinted to me that she did not want a diamond engagement ring, but instead preferred a vintage coloured gemstone ring. About two months ago when I finally made the decision to propose, I was just randomly searching on google one night and I came across The Natural … Read more

We could not have been more pleased with both the experience and outcome of our visit to the Natural Sapphire Company. Caitlyn was the consummate professional; knowledgeable, informative and patient as we reviewed many, many stones. We were able to compare and contrast what we considered in order to make … Read more

My ring is unique and beautiful! Amanda and Caitlyn helped me create a setting that perfectly suited me. The sapphire is amazing, changing color depending on the light source! So many color choices were available. The ring was set and delivered within the expected timeframe. Very pleased overall. Best Wishes, … Read more

I spent so much time researching sapphires on the web, it’s not even funny. The best stones, information, service, and people I found were all definitely with this company. Read the information sections of their website, and you can see how much they care about their company and the way … Read more

The entire selection process was very simple and to the point. The staff was very responsive in answering all my questions and very willing to accommodate any changes; even after the purchase. I would definitely recommend this company and its products. Best Wishes, Dilan David Here is the link to … Read more

I contacted the Natural Sapphire Company after seeing their rings online but was nervous about making a large purchase online. Fortunately, I had a trip to New York and contacted the company. Caitlyn was extremely quick in her response and set up a time to meet at their office and … Read more

I highly recommend the product and the service. Best Wishes, Tomas Basauri Here is the link to the original post on the Trust pilot.

Have used The Natural Sapphire Company for a second time now. Instead of purchasing an off the shelf product, I had a ring made bespoke. The results are fantastic and I highly recommend having a ring made this way. It was very easy and the sample renderings looked just like … Read more

We purchased a ring from Caitlyn. The experience from selecting a stone and setting online to talking details with Caitlyn was amazing. She is a very knowledgeable as well as friendly and curious. She gave us updates all through the process. I couldn’t recommend this company more. Best Wishes. Kyle … Read more

The website for Natural Sapphire Co. Is great and educates you about their products. The two rings we ordered were custom crafted to our specifications and the renderings were truly representative of the finished products. Caitlyn Pearlman was a joy to work with and answered e-mail questions promptly and was … Read more

I was a little concerned about making a purchase of this magnitude from an online retailer. I couldn’t have been more pleased. Caitlyn and the entire team I dealt with was extremely responsive and helpful. Having now received the ring I was blown away by it’s quality and beauty. I … Read more

I found the website on google and i knew i wanted a sapphire. The selection was very big compared to other websites. I emailed loads of UK places but they didnt have a big selection I emailed Caitlyn. All i could to was Email as i was deployed to the … Read more

My wife lost her rainbow sapphire bracelet. While searching for a replacement we found The Natural Sapphire Company on-line who had an identical bracelet. It wasn’t long enough for my wife’s wrist so I E-Mailed back and forth with Caitlyn Perlman to find out that they could make a longer … Read more