This is the second time buying from them and second time happy with it. Package, shipping and communication with costumer service were ok. Best Wishes, Luca Bersaglio Here is the link to the original post on the Trust Pilot.
At The Natural Sapphire Company, our primary focus is customer satisfaction.
Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.
If you’d like to see reviews outside of our website, please visit the reviews on the following sites.
Very easy and smooth transaction. It was a pleasure buying from them and everything was perfect. Best Wishes, Morgan Terrill Here is the link to the original post on the Trust pilot.
I chose NSC after very careful review, and discussion with my husband as he is the IT expert. I don’t generally purchase anything via computer let alone gems. The transparency of the company offers one great reassurance from the get go. The mere fact that one is able to view … Read more
My experience with the Natural Sapphire Company, and with Caitlyn in particular, was exceptional. I was able to select a unique stone, and have a one-of-a-kind ring built. The digital rendering exactly matched the finished product, the turnaround time was quick, and the communication throughout the process exceeded my expectations. … Read more
I needed a setting to hold a sapphire I purchase separately. Though the setting I wanted was not displayed they found some different ones and sent them to me for consideration. They completed production of a necklace really fast and then promptly shipped it to me. This is where the … Read more
1. Great website design which allows personalized selection of sapphires and ring settings. I found it very intuitive and easy to navigate. 2. Design renderings were delivered promptly with detail information and pictures. 3. Caitlyn Perlman, Director of Sales, kept me informed in regards of the production timeline. All in … Read more
Great experience all round. I wanted to surprise my girlfriend with a proposal on our cruise… However I did admittedly leave getting a ring to the last minute! I was at first a little skeptical of making such a big purchase online, however my fears were quickly put to rest. … Read more
Very kind and efficient Best Wishes, Xia Yu Here is the link to the original post on the Trust pilot.
Erika was outstanding in communicating with me in regard to the ring I bought, and did a great job answering my questions. The ring that was made by The Natural Sapphire Company is so beautiful. I am very happy with the product and service from this company. They are highly … Read more
Huge selection of gorgeous one of a kind stones & fantastic customer service! Best Wishes, Samantha Here is the link to the original post on the Trust Pilot.
I cannot say enough good things about this company. They go above and beyond to make the purchasing of fine jewelry and amazing experience. They have 3D rendering which allows you to see exactly what the jewelry will look like. If I could give them 6 stars, I would. Best … Read more
Very positive customer experience – from the user-friendliness of the company website, huge array of jewellery/loose stone options, ability to customise your own ring and receive computerised preview, to dealing with actual sales staff on phone/email, to fast delivery times and finally on quality of the end product. Well done … Read more
I had ordered a special make Sapphire ring for my soon to be wife. The ring came out perfect and the craftsmanship was remarkable. I highly recommend them. Best Wishes, Michael Gentry Here is the link to the original post on the Trust pilot.
My search for a sapphire engagement ring brought me to the Natural Sapphire Company (NSC). At first, I was hesitant to go the online route, but after failing to find a jeweller in the UK that specialised in natural sapphires I decided to give NSC a go. I was specifically … Read more
I’ll be upfront… The Natural Sapphire Company was a pleasure to work with. I’m a man and this is my second marriage. Dealing with jewelers and selecting an engagement ring was not something I was looking forward to and with good reason. For starters, I was nervous from experience. I … Read more
I have bought many items from the Natural Sapphire Company, from stones that I then had made into jewelry by local artisans, to stones that I then asked Natural Sapphire Company to set in one of their many, many settings, to already-made jewelry, to one stone that they specially created … Read more
With a very well designed and easy to use website, choices can be made without pressure. When questions, Caitlyn answers very patiently & listen to your requests to address them best. Everything was very professional & my wife loves the ring beyond all expectations! Best Wishes, Pierre Here is the … Read more
The Natural Sapphire Company made me a sapphire engagement ring. It is stunningly beautiful, and extremely high quality. The staff was friendly and helped me work out the custom design I wanted in just two phone calls (with reference photos sent through email). I needed the ring within 3 weeks, … Read more
I’ve purchased three times from NSC – the first time a beautiful sapphire pendant, the second time a loose sapphire, and the third time a beautiful custom setting. All transactions were flawless – would recommend to family and friends. Best Wishes, Timothy Ethier Here is the link to the original … Read more
very very beautiful ring I designed by myself by picked my favorite setting and sapphire from NATURALSAPPHIRE.com, it is worth to buy, you will never regret! Also the service is the best, tell them what you want, they really help a lot!!! Will get more from this company again! Best … Read more
I was looking for source of sapphires that was from a conflict free region and found this company. I was pleasantly surprised to find an amazing collection of Montana Sapphires that fit the cut and color my SO wanted. The designed process on the website was easy and the ring … Read more
Not only did this company have some incredible Sapphire earring options for us to choose from, but the customer service was outstanding. Erika went beyond the call of duty to make sure we were taken care of. I couldn’t be more satisfied with our overall experience. Best Wishes, Gerald Speyer … Read more
My wife had a very specific Art Deco design in mind for an engagement ring featuring a large emerald cut center sapphire with two baguette diamonds on each side, all mounted on a platinum band. In addition the prongs holding the sapphire were a special design and the sapphire itself … Read more
Fairly experienced Internet shopper but none the less nervous about the dollar value involved. Caitlin was superbly personal and professional throughout the entire experience. The 3D rendering is what sold me. This is truly a valuable sales tool. Final product exceeded my expectations once received. My fiance is so proud … Read more
Working with Caitlyn was a pleasure. The service was great and the ring was beyond my expectations. Best Wishes, Charles Davis Here is the link to the original post on the Trust pilot.
I worked with Caitlyn, and she was so helpful and prompt with her responses that it made the whole process really easy. The 3D renderings will great and really gave a nice idea of how the ring would look, and they proved accurate upon delivery. Highly recommend! Best Wishes, Scott … Read more
Caitlyn was super helpful in the decision process for buying a custom engagement ring and made it so I didn’t have to worry at all. Best Wishes, Max N Here is the link to the original post on the Trust Pilot.
I encountered The Natural Sapphire Company surfing the web for “natural sapphires” given that my girlfriend expected that I didn’t propose her with a diamond. Since my first look through the webpage I was amazed with the vast inventory and diversity of options they have. The education link was great … Read more
Brilliant and easy way to select stone of one’s choice with chosen setting. Easy to do, and help if needed. J M. UK Best Wishes, Janet Moore Here is the link to the original post on the Trust Pilot.
I just love the quality of rare sapphires , and the services. Best Wishes, Dinesh Dahiya Here is the link to the original post on the Trust Pilot.
I live in the UK, and was after quite a specific peach coloured sapphire, which is hard to come by in the UK unless your budget is pretty big, or you are happy to settle with a small or inferior stone. After lots of research online, every lead took me … Read more
The service was excellent. The ring I ordered came out beautifully, was shipped earlier than I thought, came in on time, and the added information that came along with it just added the professionalism displayed by The Natural Sapphire Company. Thank you so much! Best Wishes, Jeremy Cerda Here is … Read more
Highly recommend NSC to anyone looking for sapphire ring. Great experience, expedited order for wife’s birthday. She loved it. Thanks Caitlyn and The Natural Sapphire Company. Best Wishes, Serge Here is the link to the original post on the Trust pilot.
Great customer service, no hassle- lovely ring Best Wishes, C.Woods Here is the link to the original post on the Trust pilot.
The Natural Sapphire Company provides a total solution to help you select the right jewellery for the occasion. I was seeking an engagement ring for my future fiancee and started looking around for Sapphire rings. I live in Australia so had to communicate online or over the phone. What drew … Read more
Caitlyn did a great job. Her virtual images of the ring options I had selected were very helpful. Nice presentation of the ring and efficient delivery. Next day service via FedEx. Thanks! Best Wishes, John Tast Here is the link to the original post on the Trust pilot.
I have received quality service from the Natural Sapphire Company. Best Wishes, Sandip Joshi Here is the link to the original post on the Trust pilot.