From the very beginning Caitlyn was so helpful as we were trying to make our decisions. When we were ready to buy, there had been a price change, and they honored the lower price that was in our cart, no questions asked. When we first got the rings, they weren’t … Read more
At The Natural Sapphire Company, our primary focus is customer satisfaction.
Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.
If you’d like to see reviews outside of our website, please visit the reviews on the following sites.
Caitlyn was wonderful throughout the entire process. When I started researching in January, she replied to my emails promptly and thoroughly. I am always cautious about buying things this expensive over the internet, so my wife and I flew to New York in April to look at the various stones. … Read more
I am so happy and overjoyed with the job that was done on my engagement ring. The Natural Sapphire Company out did themselves! The quality and craftsmanship is with out a doubt exceptional. My fiance and I we’re clients of Amanda who was very helpful and wonderful to work with. … Read more
My girlfriend always hinted to me that she did not want a diamond engagement ring, but instead preferred a vintage coloured gemstone ring. About two months ago when I finally made the decision to propose, I was just randomly searching on google one night and I came across The Natural … Read more
We could not have been more pleased with both the experience and outcome of our visit to the Natural Sapphire Company. Caitlyn was the consummate professional; knowledgeable, informative and patient as we reviewed many, many stones. We were able to compare and contrast what we considered in order to make … Read more
My ring is unique and beautiful! Amanda and Caitlyn helped me create a setting that perfectly suited me. The sapphire is amazing, changing color depending on the light source! So many color choices were available. The ring was set and delivered within the expected timeframe. Very pleased overall. Best Wishes, … Read more
I spent so much time researching sapphires on the web, it’s not even funny. The best stones, information, service, and people I found were all definitely with this company. Read the information sections of their website, and you can see how much they care about their company and the way … Read more
The entire selection process was very simple and to the point. The staff was very responsive in answering all my questions and very willing to accommodate any changes; even after the purchase. I would definitely recommend this company and its products. Best Wishes, Dilan David Here is the link to … Read more
I contacted the Natural Sapphire Company after seeing their rings online but was nervous about making a large purchase online. Fortunately, I had a trip to New York and contacted the company. Caitlyn was extremely quick in her response and set up a time to meet at their office and … Read more
I highly recommend the product and the service. Best Wishes, Tomas Basauri Here is the link to the original post on the Trust pilot.
Have used The Natural Sapphire Company for a second time now. Instead of purchasing an off the shelf product, I had a ring made bespoke. The results are fantastic and I highly recommend having a ring made this way. It was very easy and the sample renderings looked just like … Read more
We purchased a ring from Caitlyn. The experience from selecting a stone and setting online to talking details with Caitlyn was amazing. She is a very knowledgeable as well as friendly and curious. She gave us updates all through the process. I couldn’t recommend this company more. Best Wishes. Kyle … Read more
Caitlyn Pearlman with Natural Sapphire Co. Was Wonderful To Work With Because She Gets You What You Want, Not What She Want’s To Sell You; A True Professional.
The website for Natural Sapphire Co. Is great and educates you about their products. The two rings we ordered were custom crafted to our specifications and the renderings were truly representative of the finished products. Caitlyn Pearlman was a joy to work with and answered e-mail questions promptly and was … Read more
I was a little concerned about making a purchase of this magnitude from an online retailer. I couldn’t have been more pleased. Caitlyn and the entire team I dealt with was extremely responsive and helpful. Having now received the ring I was blown away by it’s quality and beauty. I … Read more
My wife lost her rainbow sapphire bracelet. While searching for a replacement we found The Natural Sapphire Company on-line who had an identical bracelet. It wasn’t long enough for my wife’s wrist so I E-Mailed back and forth with Caitlyn Perlman to find out that they could make a longer … Read more
Once in a lifetime purchase made truly special by them having an exquisitely large stone cut by one of the world’s top gemstone cutters. They had a very unique, perfect stone at the same time we were looking for one, more beautiful and larger than our local jeweler was able … Read more
I recently purchased a pair of sapphire stud earrings and was pleased with the transaction from beginning to end. The design was executed quickly and efficiently to accommodate a vacation I had planned. Would recommend to anyone interested in sapphires. The other precious gems companies I reviewed did not have … Read more
At first I was apprehensive about buying a gemstone online, sight unseen, but Caitlyn was very helpful and now I have a beautiful, natural sapphire that I am very happy with! I definitely recommend them if you are looking for a sapphire or sapphire jewelry. Best Wishes, Kelly H Here … Read more
I had something very specific I was looking for– paired stones in a specific size, shape, and color. I asked three brick and mortar jewelry stores if they could get them in for me, and was assured that such stones did not exist (and they wanted to charge me more … Read more
So happy with my purchase… Stone was even more beautiful than I had hoped… Excellence at at every turn thank you Best Wishes, Tyler Roach Here is the link to the original post on the Trust pilot.
I was very impressed by the service I received throughout my purchase. Every question was answered promptly and thoroughly. I would, and will, buy from again. Best Wishes, Edward G Here is the link to the original post on the Trust pilot.
It took me almost two months to pick the stone I wanted. I worked with 3 different vendors. Caitlyn at The Natural Sapphire Company was very helpful and patient as I explored my options, and ultimately got my business. I’m very pleased with my new ring! Best Wishes, Debbie-CT Here … Read more
When it comes to online purchases, especially when it is a substantial amount of a few thousand dollars, It is only normal for people to shy away and purchase something they can see and hold in their hands before giving up their credit card details. For me, It was also … Read more
After 4 months of emails and renderings, a 3000 mile trip to the offices in New York, and the delivery of our piece…I could not be happier with the time and money I’ve spent with the Natural Sapphire Company. Caitlyn is a ‘gem’ of an individual and a consummate professional. … Read more
I worked with Caitlyn. She was extremely responsive by email and offered good advice. This is the second piece of sapphire jewelry from the company. Bought my wife’s engagement ring as well. Best Wishes, Steven Hintz Here is the link to the original post on the Trust pilot.
Making a Purchase from over 3000miles away was a little daunting especially when I’m not an expert. Caitlyn made it a breeze. She was always at the end of an email, suggesting different stones or explaining the differences. Once I had narrowed it down to the stone I thought I … Read more
My daughter needed something blue for her wedding and as luck would have it my birthstone was sapphire. I was able to select the stone and setting to create a beautiful and unique gift so she will always have me near her heart. Thank you Best Wishes, Steve Moore Here … Read more
She was wonderful. Extremely knowledgable about sapphires and helpful in regards to my selection. The earrings were beautiful and arrived in a package/box that was amazing. I would never use another jeweler after my experience with Caitlyn and The Natural Sapphire Company Best Wishes, Caitlyn Here is the link to … Read more
I am always wary about purchasing any jewellery on line. But the Natural Sapphire Company sounded very good by just looking at the function of every member in the company. Amanda and Caitlyn were excellent in their prompt service and communication and this made me feel very comfortable and happy. … Read more
The entire experience was great. I had a custom ring made and the process could not have been easier. I was kept apprised of the status of the ring up until it arrived. It is beautiful and I am very pleased. Best Wishes, K G Here is the link to … Read more
The Natural Sapphire Company was absolutely amazing to work with on designing a custom engagement ring. Amanda answered all of the questions I had and followed up with me in a timely manner which is all too lacking in most business relationships today. I received all of the associated documentation … Read more
We had a sapphire engagement ring designed. Caitlyn was very helpful and honest with questions we had about certain stones, she never pushed for the most expensive and actually told me I wouldn’t be happy with a particularly large one I was looking at as it had a natural line … Read more
The Natural Sapphire Company answered all my questions very promptly and honestly. The website was very easy to use. I placed an order and my ring was delivered within 3 days to Saudi Arabia. The ring was exactly as described and my wife couldn’t be happier. I would recommend The … Read more
I made an error in ring size when ordering two rings to complement my wife’s existing eternity ring. The company rep, Caitlyn, facilitated the return of the rings, came up with a solution to re-size the rings to be esthetically compatible with the eternity ring, and accomplished the whole process … Read more
Caitlyn is great and the necklace we bought is beautiful. Love them. Best Wishes, Chien Here is the link to the original post on the Trust pilot.
I worked with Su Su to design a custom ring and could not have been happier with the service and the end result. Su Su was always very quick to respond to my questions and patiently talked me through my many options. I would happily recommend them to anyone! Best … Read more
From the very first email I wrote, I received the most exceptional level of customer support… and it continued at this level until after my ring arrived! The sincere thought, care, patience and time that the team- especially Michael Arnstein- invested into the creation of my dream ring was felt … Read more
Amanda was very helpful and accomodating Best Wishes, David Here is the link to the original post on the Trust pilot.
I spent days (several actually) going over the Montana Sapphires with both Caitlyn and Michael. The Sapphire I wanted was very specific along with my design for the ring. Any and all questions I had were answered promptly and the detail that was shown for each stone description was well … Read more