Testimonials

At The Natural Sapphire Company, our primary focus is customer satisfaction.

Whether your occasion be an engagement, wedding, anniversary, or just a special day, we are happy to create exceptional jewelry for life’s memorable moments. After receiving many emails from our clients requesting an opportunity to share their memories, we have created a testimonial section on our website. Please feel free to browse our customer’s experiences and post your own comments, photos and stories.

If you’d like to see reviews outside of our website, please visit the reviews on the following sites.

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Exceptionally good service from Mary; her communication was great. The stone is exactly as described and the presentation documentation most impressive. I would recommend The Natural Sapphire company without reservation. Best Wishes, NJ. Here is the link to the original post on the Trust Pilot.

I purchased a custom sapphire engagement ring from Natural Sapphire Company and it was a great experience. I took full advantage of the 3D modeling service offered to ensure that the ring I built would look exactly as I expected. I was able to work with them to customize the … Read more

I absolutely love my sapphire. I went to the local dealers in Boise, and the prices would have been much higher, plus they only had stones that had been heat treated, which I didn’t want. I wanted a stone in its natural form – in the color it has in … Read more

Great. Erika was fabulous and the ring is perfect. Smooth, friendly, I am pleased. Best Wishes, Jeff Robo. Here is the link to the original post on the Trust Pilot.

After reviewing the site many times I finally decided to call. Caitlyn was very gracious and professional putting my mind at ease. Once I received my beautiful stone I had it appraised and it was indeed what she said it was. Recommend The Natural Sapphire Company. Thank you, Caitlyn:) Best … Read more

Totally recommend! Great experience. My Fiancé and I worked with Caitlyn in person to pick out a sapphire engagement ring. She was amazing to work within our budget to help us decide the perfect stone and setting. The ring is exactly what we dreamed of! Best Wishes, Zack. Here is … Read more

Our experience with the Natural Sapphire Company was excellent! They responded quickly to questions about sapphire quality and appearance, including details and individual pictures about each sapphire that we were interested in. The quality of the product received is very high. We are very satisfied with this company and the … Read more

Huge selection of stones and settings. The process to create my custom ring was actually fun and highly personalized. I love my sapphire ring! Best Wishes, Laura Kirkpatrick. Here is the link to the original post on the Trust Pilot.

Erika at the Natural Sapphire Company was a joy to work with. I wanted to have tuxedo shirt studs made to match a pair of vintage cufflinks, and she could not have been more helpful or professional. The studs are beautiful and match the cufflinks perfectly. I’d leave a six-star … Read more

The process was terrific. Erika was wonderful to work with – very patient and followed up with me to ensure I was happy with each step along the way. The final ring design was exactly what I wanted and the sapphire is beautiful. Altogether the ring is outstanding. My thanks … Read more

Beautiful Sapphire, extremely classy and elegant. Thank you for the easy experience. Best Wishes, Arun Raghubir. Here is the link to the original post on the Trust Pilot.

Fantastic company to deal with. Answered all of my questions and made me comfortable purchasing my engagement ring online. All three rings were delivered to my door and fit perfectly. Thanks for all your help, I could not recommend this business highly enough! Best Wishes, Debbie Ryder. Here is the … Read more

Working with the Natural Sapphire Co was a great experience! Caitlyn was incredibly helpful and provided me with more information than I was able to receive any place else I looked. The Ring ended up exceeding my expectations. I could not recommend The Natural Sapphire Company enough! Best Wishes, Adam … Read more

Excellent service and design flexibility. Natural Sapphire did a last-minute rush order for me. Couldn’t be happier. Best Wishes, RQ. Here is the link to the original post on the Trust Pilot.

Mary was amazing. I had my reservations about ordering from an online jeweler for my wedding band. But Mary put my fears to ease, she emailed me personally and answered all of my questions. My band is a special size of only 3.5 and Natural Sapphire was able to size … Read more

Outstanding experience. My ring designer Erika was outstanding and helped me craft a beautiful ring for my fiancé. I would go there again in a heartbeat. Best Wishes, Bill Weber. Here is the link to the original post on the Trust Pilot.

Wonderful experience with Natural Sapphire Company. Su Su has been professional and kind to help me throughout my journey of choosing the right padparadscha sapphire from abroad. The gemstone is the spirit of the ring, therefore, choosing was never easy. I wholeheartedly recommend Su Su as her advice is impartial … Read more

I would highly recommend The Natural Sapphire Company to anyone as they were very helpful and patient through our order! We searched all over the Sydney region for a pink sapphire but had no luck, so we contacted Caitlyn about a sapphire we liked on their website and she was … Read more

Could not be more pleased. I purchased a 7mm blue sapphire solitaire set in a platinum ring, embedded with diamonds. 25th-anniversary gift for the wife. All online representations (photos) were accurate. I received excellent (speedy, professional) over the phone support from Caitlyn. Shipping efficiency was super – I received my … Read more

Quick and efficient service. Very trustworthy. Best Wishes, Rodney Payne. Here is the link to the original post on the Trust Pilot.

I had an amazing experience with The Natural Sapphire Company and would recommend it to anyone. I chose to create a ring with a setting and a sapphire of my choice. The ‘preview your design’ feature was so helpful and really solidified my decision. Caitlyn was so easily available via … Read more

I just received my custom earrings….Wow, they are gorgeous. I’m not surprised at all this is my third pair from TNSC. I highly recommend The Natural Sapphire Company. Best Wishes, Patricia Mathis. Here is the link to the original post on the Trust Pilot.

Erika was wonderful! Shipped me the stone I was interested in for a preview and allowed ample time for me to decide if it was the right stone for me (it was)… She even sent me two different renderings of the stone I chose in different settings. I think the … Read more

NSC is everything you are looking for. Superior quality gemstones and craftsmanship with stellar customer service. I worked with Caitlyn designing a custom right-hand ring. She was very knowledgeable in explaining the detailed stone report to me and she was quick to respond to my many questions and comments about … Read more

The diversity and choice of sapphires on the website is fantastic and Erika helped me define the right sapphire for me. I had such a good experience that I have returned to purchase additional gems. Best Wishes, Louie McFarland. Here is the link to the original post on the Trust … Read more

I had a stellar experience. I was allowed to have the stone sent to a friend (gemologist) to examine before purchasing, with free shipping. After getting a passing grade, I purchased the stone and had it sent to my jeweler. Mary was quick to respond with any questions that I … Read more

Caitlyn and her team did an amazing job helping Meg and I design a perfect ring. From all the details of each stone, we liked to creating a setting from a picture we sent. We loved our experience and how much we learned from Natural Sapphire. Best Wishes, James Derella. … Read more

I had an absolutely wonderful experience! Originally I had purchased a stone and changed my mind on what I wanted. The return process was no fuss and straight forward which is very reassuring when you are making a high dollar online purchase. Erika helped me through the purchase of my … Read more

I had an absolutely amazing, smooth experience with Natural Sapphire Company. Caitlyn was extremely helpful, as was other staff members. She even checked in with me when she was out of the office. Excellent customer service and amazing pieces!!! Love my ring! Best Wishes, Kristy Gregurek Here is the link … Read more

I’ve purchased earrings, rings and necklaces online from the Natural Sapphire Company (NSC) over the last 5 years. My purchases have included pieces from their lower-end silver range to higher-end customized jewelry. Every purchase has exceeded my expectation in the “4 Cs” of sapphires; additionally, NSC has gift presentation down … Read more

Caitlyn answered all our questions and was very patient with us. She extended a discount so we could take our time in purchasing. The sapphire was a very unique periwinkle color we could not find at any other shop and they added extra diamonds to make it the way we … Read more

Erika was professional in handling my inquiries and provided a same business day response in all instances. The quality of the stone was everything that had been promised and exceeded expectations. Delivery was on time and as scheduled. A full and frank explanation as to my rights as a consumer … Read more

I ordered a pendant for my wife for our anniversary and the experience was positive and seamless. The pendant was amazing, the regular contact throughout the process was reassuring and the speed at which the pendant was delivered halfway around the world was nothing short of amazing considering the pendant … Read more

Fantastic staff, no-pressure buying experience. Best Wishes, Bryan S Here is the link to the original post on the Trust Pilot.

I had been looking into a few other companies for my stone as well as my ring. I had much better service, experience as well as a product with The Natural Sapphire Co. They are very professional, experienced, patient and responsive. Anytime I had questions I received a response either … Read more

Erika is awesome. I had a great experience with her and the staff at the Natural Sapphire Company. I love the sapphires I purchased and plan to purchase others. I recommend everyone to use the NSC. I found the staff to be honest, helpful and diligent in the services they … Read more

This is the first time that I purchased jewelry of any kind on line. The experience and final product from the Natural Sapphire Company were all that I could hoped for, if I would have visited a jeweler and had a custom piece made. The price was fair and the … Read more

I am impressed by this company. I researched jewelers in NY and this company consistently had the best ratings for sapphires. Since we were going to NY for a few days, I requested an appointment to look at engagement rings. Caitlyn received us and was obviously very knowledgeable and gave … Read more

Was in the market for a Sapphire 18 Kw halo ring. After a ton of research, reviews, and searching online as well as in stores, I found the best value at the Natural Sapphire Company. Erika, was very pleasant to work with and answered all of my questions. I received … Read more